Administrative Assistant (1-Year Maternity Leave Contract) – Public Accounting Firm (Midtown Toronto)
Location: Yonge & Eglinton | Contract

ABOUT US
Established in 1990, our midtown Toronto accounting firm (Yonge & Eglinton) provides a full range of financial, accounting, audit, and taxation services to individuals and owner-managed businesses across diverse industries. We take pride in fostering a collaborative, supportive environment that promotes work/life balance and strong client relationships.

ABOUT THE ROLE
We are seeking an organized, personable, and detail-oriented Administrative Assistant to join our team on a one-year maternity leave contract. As the first point of contact for our clients, you will play an essential role in ensuring our office runs efficiently while providing exceptional client service.

Working closely with our partners, accountants, and support staff, you will coordinate daily administrative operations, assist with tax return assembly and delivery, manage client communications, and help keep our office organized during both regular operations and our busy tax season.

This is an excellent opportunity for someone who enjoys working in a skilled office environment, thrives in a fast-paced setting, and takes pride in providing outstanding customer service.

RESPONSIBILITIES

- Serve as the first point of contact by greeting clients, answering phones, responding to emails, and providing exceptional customer service.
- Assemble and prepare completed personal, corporate, and trust tax return packages for delivery, including coordinating electronic signatures and client portals.




- Maintain electronic and physical client files while ensuring accuracy and confidentiality.
- Schedule appointments, manage calendars, and coordinate meetings for partners and staff.
- Contact clients to request outstanding information and assist with general inquiries regarding their files.
- Communicate with the Canada Revenue Agency (CRA) regarding general client inquiries, return status updates, notices, account information, and payment inquiries.
- Process incoming and outgoing mail, courier deliveries, and client correspondence.
- Assist with workflow coordination by tracking tax return progress and supporting partners and accounting staff throughout the engagement process.
- Order office supplies and help maintain an organized, professional office environment.
- Perform general administrative duties and provide support on special projects as required.

WHAT YOU’LL BRING

- Previous experience in an administrative or receptionist role, preferably within a professional services or public accounting environment.
- Exceptional customer service and interpersonal skills.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines.
- High attention to detail and accuracy.
- Proficiency with Microsoft Office (Outlook, Word, Excel).




- Experience working with document management software or tax software is considered an asset.
- Ability to work independently while also collaborating effectively with a team.
- Professional, positive attitude with excellent problem-solving skills.
- Overtime pay during the busy tax season (March and April).

WHY YOU’LL LOVE WORKING WITH US

- Supportive team environment: Work alongside experienced partners and staff in a collaborative and respectful workplace.
- Meaningful work: Be an integral part of delivering exceptional service to our valued clients.
- True work-life balance: Overtime is required only during busy tax season in March and April, and all overtime hours are fully paid.
- Summer Fridays: Enjoy Fridays off in July and August to relax and recharge.
- Health spending account: Access a health spending account to support your personal and family wellness needs.
- Established, stable firm: We’ve built lasting client relationships since 1990 and pride ourselves on a friendly, professional, and people-first culture.
- Convenient location: Our midtown Toronto office is steps from Yonge & Eglinton, close to transit, cafés, and restaurants.

TO APPLY
Please submit your resume.
We thank you for taking the time to apply; however, only selected candidates will be contacted for an interview. NO PHONE CALLS PLEASE!

Job Type: Full-time

Pay: $40,000.00-$70,000.00 per year

Benefits:

- Dental care
- Extended health care

Application question(s):

- How many years of personal and corporate experience do you have?

Work Location: In person

📌 Administrative Assistant (1-Year Maternity Leave Contract) (Canada)
🏢 RSSM
📍 Canada