The Olympic Supercenter is currently seeking an Experienced Service Advisor to join our team of front-line customer service professionals.
What you bring to the Role:
- Proactive self-starter with a desire for accountability
- Provides a consistently exceptional customer experience
- Positive and collaborative team player who operates with the highest of integrity
- Impeccable attention to detail and accuracy under strict deadlines
- Process driven with impeccable organization and prioritization abilities
- Proven ability to excel in a fast-paced environment
- Establish excellent “One Dealership” relationships with other departments to help deliver on our customer promise
How you will make an impact:
Reporting to the Service Manager, this position is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends required service and repairs.
Key accountabilities include:
- Vehicle check in and walk-arounds
- Review service history and completed repairs; recommend service; organize shuttle service
- Communicate to the technician detailed information regarding vehicle issue
- Collect payments and finalize and close repair orders
- Communicating and collaborating with Service Manager and Advisor team
Why We’re Awesome:
- Operating partner infrastructure – we provide opportunities for advancement all the way up to Management in the business
- Training & Development – We believe in and are committed to training our people for success
- Shared Core Values and Operating Principles across our dealership network
- Commitment to an exceptional employee experience
- Full benefit programs & competitive compensation plans
- Collaborative work environment & group support
Job Type: Full time
Work Location: In person
📌 Service Advisor (Canada)
🏢 Olympic Supercenter
📍 Canada
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