Are you passionate about innovation, sustainability, and delivering exceptional customer experiences? Polestar Ottawa is redefining the future of electric vehicles, and we’re looking for a Space Specialist to join our team. We offer a great earnings potential with ongoing training and excellent working conditions.
As a Space Specialist, you will guide customers through our sleek, modern showroom. You’ll provide a premium experience, while showcasing top-quality vehicles to customers. We are dedicated to ensuring that each customer's experience exceeds expectations.
Key Responsibilities:
- Showcase vehicles and demonstrate their features, benefits, and unique selling points.
- Create meaningful interactions with visitors, sharing your knowledge about Polestar’s EV lineup and sustainable vision.
- Greet customers and provide them with a warm and welcoming experience upon arrival at the dealership.
- Arrange and oversee test drive experiences.
- Handle customer inquiries via phone, email, and in person, providing prompt and accurate information.
- Assist with dealership events, launches and other special occasions - ensuring a smooth and enjoyable experience for attendees.
- Build long-term relationships and support customers throughout their vehicle lifecycle.
- Stay up-to-date on products, technologies and industry trends to effectively advise customers and address inquiries.
- Complete all necessary paperwork and documentation accurately and efficiently.
- Maintain excellent email etiquette when responding to leads.
- Maintain consistent follow-up with customers and record data.
- Cleaning of vehicles and general maintenance.
Qualifications:
- Enthusiasm for innovation and electric vehicles.
- Outstanding communication and interpersonal skills.
- A customer-first mindset with attention to detail.
- Ability to thrive in a dynamic, fast-paced workplace.
- Organized and self-motivated
- Ability to work both independently as well as alongside a team
- Ability to overcome customer objections
- Knowledge of Polestar vehicles and their features is a plus.
- Strong computer skills and proficiency in using CRM software and other sales tools.
- Valid driver's license and a clean driving record.
- Social media knowledge is an asset
- OMVIC certificate required.
- Bilingualism in French and English is required.
What We Offer:
- A unique opportunity to be part of an innovative, eco-conscious brand.
- Career growth and development opportunities in a dynamic industry.
- A collaborative, forward-thinking workplace within a respected family-owned dealership group.
- Ongoing training and career growth opportunities.
- Recent market-leading vehicles and products.
Compensation:
- $40000-50000 Salary, based on experience. $60000 - $90000 total expected earnings after commission and bonuses.
- Competitive Perks Package.
- A comprehensive Group Insurance Plan.
Thank you to all applicants for your interest; we will be in touch with those selected for an interview.
Job Types: Full-time, Permanent
Pay: $60,000.00-$90,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Store discount
- Vision care
- Work from home