Overview

Papagino Foods Inc. is looking for a reliable and detail-oriented Office Administrative Assistant to join our team on a full-time contract basis for 3 to 6 months. The ideal candidate should have strong organizational skills, customer service experience, and experience working with an online store. This position involves general office duties, customer support, accounting-related tasks, inventory assistance, and online order processing.

Duties

- Demonstrate robust proficiency in Microsoft Excel, including spreadsheets, formulas, data entry, sorting and filtering, inventory reports, reconciliations, and financial record management.

Required Skills

- Advanced working knowledge of Microsoft Excel.
- Practical experience using QuickBooks Online.
- Experience maintaining and processing orders through Shopify.
- Strong organizational, accounting, customer-service, and communication skills.
- Excellent attention to detail and accuracy.
- Use QuickBooks Online to prepare invoices, record payments and expenses, manage accounts payable and accounts receivable, perform bank reconciliations, and generate financial reports.
- Maintain and update the company’s Shopify online store, including product listings, pricing, descriptions, images, inventory quantities, customer orders, and website content.




- Process Shopify orders and prepare online orders for customer pickup, delivery, or mailing.
- Perform general office and administrative duties.
- Answer customer phone calls and emails and assist walk-in customers with orders and product inquiries.
- Address and resolve customer complaints and concerns professionally and promptly.
- Maintain accurate electronic and manual filing and record-keeping systems.
- Match paid invoices with accounts payable and accounts receivable reports.
- Maintain and update customer and supplier records.
- Verify invoice, purchase order, and product codes for accuracy.
- Prepare and process cheque runs.
- Perform bank and account reconciliations.
- Manage accounts receivable, including invoicing, payment follow-ups, and overdue account collection.
- Conduct banking transactions and prepare deposits.
- Perform credit-control and collection activities.
- Assist with job costing, budgeting, and financial reporting.
- Maintain inventory-control systems and accurate stock records.
- Ensure strict confidentiality and protect company, employee, supplier, and customer information.

Pay: $19.00-$21.00 per hour

Work Location: In person

📌 Office Administrative Assistant / Customer Service & Online Store Support (Scarborough)
🏢 Papagino Foods
📍 Scarborough