Lead a Team That Makes a Difference Every Day

Store Manager / Team LeadPet Planet – Full-Time Leadership Opportunity

Are you an experienced retail leader with a passion for pets, nutrition, and developing great teams?

At Pet Planet, we believe every conversation can improve a pet's life. We're looking for a motivated, hands-on leader who is excited to inspire others, build a positive store culture, and create exceptional experiences for every customer and their pets.

This is more than managing a retail store—it's an opportunity to mentor a passionate team, educate pet parents, and lead a business that truly makes a difference in the community.

If you're someone who leads by example, thrives in a fast-paced environment, and genuinely loves helping both people and pets succeed, we'd love to meet you.

What We Offer

✔ Competitive salary based on experience
✔ Paid nutrition and product certification training
✔ Staff discount on all Pet Planet products
✔ Opportunities for professional growth and advancement
✔ A supportive leadership team committed to your success
✔ The chance to build and lead a passionate, knowledgeable team

What You'll Do

- Lead, motivate, coach, and develop a high-performing team.
- Create an engaging, positive workplace culture built on respect, accountability, and continuous learning.
- Deliver exceptional customer service while fostering lasting relationships with pet parents.
- Train team members in pet nutrition, product knowledge, and consultative selling.
- Recruit, onboard, schedule, and mentor employees to help them reach their full potential.
- Manage daily store operations, merchandising, inventory, and operational standards.




- Monitor key performance indicators and drive sales through outstanding customer experiences—not high-pressure selling.
- Ensure the store consistently exceeds expectations for cleanliness, presentation, and operational excellence.
- Lead by example through professionalism, integrity, and a genuine passion for pets.

We're Looking For Someone Who Has

- Previous leadership or management experience in retail.
- Pet industry experience
- A genuine passion for pet health, nutrition, and customer education.
- Exceptional leadership, coaching, and team-building skills.
- Proven success in customer service and sales.
- Strong organizational and time management skills.
- Confidence using computers and retail systems with excellent attention to detail.
- Excellent verbal and written communication skills.
- The ability to make sound decisions, solve problems, and remain calm under pressure.
- A positive, energetic attitude with the ability to inspire and motivate others.
- The ability to regularly lift up to 30 lbs.

Who You Are

You're the kind of leader who enjoys seeing your team succeed. You coach instead of command, celebrate wins, support growth, and believe that a positive workplace creates better customer experiences.

You understand that great retail isn't just about sales—it's about building trust, educating customers, supporting your team, and helping every pet live a healthier, happier life.

Ready to Lead With Purpose?

If you're passionate about pets, committed to developing people, and excited to lead a team that truly makes a difference, we'd love to hear from you.

Join Pet Planet and help build healthier pets, happier customers, and stronger teams—every single day.

Pay: From $21.00 per hour

Benefits:

- Casual dress
- Extended health care
- Store discount

Work Location: In person

📌 Store Manager (Canada)
🏢 Pet Planet
📍 Canada