We are hiring a Front Desk & Sales Coordinator for our Barrie showroom. This is a front-desk based position that combines in-store customer service with online advertising and sales, offering commission opportunities.
Position Structure (Very Important):
This role is based at the front desk.
- When walk-in customers are present, in-store customer service is the top priority.
- During slow periods with no walk-in traffic, the employee will focus on online advertising, social media posting, and sales follow-ups.
Key Responsibilities:
Front Desk & Walk-in Customers (Priority #1):
- Greet and assist walk-in customers professionally
- Introduce products and promotions
- Assist with purchases or pass qualified leads to sales staff
- Collect and record customer information
Online Advertising & Sales (Priority #2 – during slow periods):
- Post product ads and promotions on social media platforms
(Facebook, Instagram, Marketplace, WeChat, etc.)
- Respond to online inquiries and messages
- Convert online leads into store visits or sales
- Follow up on assigned online and walk-in leads
Administrative Support (Priority #3):
- Schedule appointments
- Assist with basic paperwork and order coordination
- Maintain a clean and organized front desk area
Requirements:
- Fluent in English and Mandarin (required)
- Comfortable using social media for business purposes
- Customer-service mindset with basic sales awareness
- Organized, responsible, and able to multitask
- Basic computer skills (email, Excel, data entry)
- Experience in retail, showroom, or sales is an asset (not required)
Compensation:
- Hourly wage + sales commission
- Commission applies to sales directly handled or generated by the employee
- Details discussed during interview
Schedule:
- Full-time or Part-time available
- Monday to Saturday (schedule to be discussed)
Perks:
- Paid training
- Stable working hours
- Friendly and supportive work environment
- Employee discount
- On-site parking
- Commission-based earning opportunity
- Long-term growth potential
Pay: From $17.60 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
Work Location: In person
📌 Front Desk & Sales Coordinator (Bilingual – English & Mandarin) (Canada)
🏢 Northwood Kitchen and Bath
📍 Canada
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