Job Overview
We are seeking a highly organized and detail-oriented Administrative Assistant/Operations Support to join our team. This role is vital in ensuring smooth daily operations, providing exceptional customer service, and supporting various administrative functions. The ideal candidate will have strong office experience, excellent communication skills, cultural sensitivity and proficiency with relevant software tools. This position offers an opportunity to work in a dynamic workplace where organizational skills and multitasking are essential.

Responsibilities

- Manage front desk duties, including greeting visitors and answering multi-line phone systems with professional phone etiquette
- Perform data entry and maintain accurate records using Microsoft Office, Google Workspace, and Healthcare Software
- Assist with filing, document management, and proofreading to ensure accuracy and organization
- Support bookkeeping activities and handle basic financial tasks related to office operations
- Provide customer support via phone, email, or in person, ensuring excellent service standards
- Coordinate appointments, schedule meetings, and manage calendars for staff members
- Assist with administrative projects such as preparing reports, correspondence, and presentations




- Maintain office supplies inventory and ensure the workspace is organized and efficient

Skills

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Robust computer skills with the ability to learn new software quickly
- Experience with basic accounting
- Excellent organizational skills with keen attention to detail for data entry and document proofreading
- Previous clerical or administrative experience preferred; experience in medical offices is advantageous
- Exceptional customer service skills with professional phone etiquette and support experience
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Strong typing skills and ability to manage filing systems effectively
- Knowledge of front desk operations and multi-line phone systems
- Ability to work independently while collaborating effectively within a team
- Speak Arabic (preferred)
- Cultural training (preferred)

This position is ideal for candidates who are proactive, reliable, and eager to contribute to a well-organized office environment.

Pay: From $18.00 per hour

Benefits:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Work Location: In person

📌 Administrative Assistant/Operations Support (Canada)
🏢 Ummah Society
📍 Canada