Job Summary

We are seeking a dynamic and organized Medical Office Assistant/Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk experience. Your responsibilities will include managing patient appointments, handling administrative tasks, and supporting clinical staff with various office functions. The ideal candidate is energetic, detail-oriented, and thrives in a rapid-paced environment, bringing excellent communication skills and a passion for patient care.

Responsibilities

- Greet patients and visitors warmly, creating a positive first impression of the practice
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Schedule appointments efficiently using electronic medical records systems such as Oscar
- Verify patient insurance information and update records accurately in electronic health record (EHR) systems
- Manage incoming and outgoing correspondence, including faxes, emails, and mail
- Maintain organized patient files, ensuring confidentiality and compliance with privacy regulations
- Assist clinical staff with administrative tasks such as preparing charts or updating medical histories




- Handle billing and payment processing at the front desk with attention to detail
- Support office operations by ordering supplies and managing inventory when necessary

Experience

- Previous experience working as a dental receptionist or in a medical office setting is highly preferred
- Familiarity with electronic medical records (EMR) systems such as Epic or Dentrix is essential
- Strong knowledge of medical terminology to accurately interpret patient information
- Proven office experience demonstrating excellent organizational skills and multitasking ability
- Experience managing multi-line phone systems in a busy healthcare environment
- Background in dental office experience or medical office experience is advantageous
- Ability to adapt quickly to new software platforms and office procedures

Join us to be part of a dedicated team committed to delivering exceptional patient care through professionalism, efficiency, and compassion. We value energetic individuals who are eager to contribute their administrative expertise to create a smooth-running healthcare environment.

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Medical Office Assistant/Receptionist (Canada)
🏢 Halton Chronic Pain Centre
📍 Canada