Oversee the service for our guests and ensure a quality dining and bar experience. Provide excellence in guest satisfaction with the highest food and beverage quality standards and service. Available on a full time basis for Breakfast, lunch or Dinner shifts. Maintain clean, sanitary bar and dining areas.
Duties and Responsibilities
- Be dependable and prompt, arriving on time and ready to work in a clean uniform
- Prepare and set up restaurant- and bar for service
- Keep all tables cleared and cleaned throughout.
- Receive and unpack the items as they arrive from food vendors. Ensure proper rotation of stock.
- Greet each guest as they arrive .
- Always build rapport with all guests , solving problems when able and reporting any complaints or issues immediately to management for resolution.
- Learn about the hotel's guests through conversations
- Pass on any sales leads daily that are obtained during discussions with guests to management.
- Maintain a clean work area, store food and remove all trash.
- Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
- Maintains a friendly, cheerful and courteous manner always.
- All other duties as assigned, requested or deemed necessary by management.
Qualifications and Requirements
Education/Experience:
- Minimum of 2 year’s work experience in serving, bartending and/or food and hospitality industry is preferred.
Skills
- Must be productive and knowledgeable to use POS system
- Strong interpersonal and customer service skills are required
- Strong oral communication skills are required
- Must be energetic, possess good time management skills and eager to grow and develop as part of a team.
- Knowledge of preparing cocktails and bar service is required.
Note: Will also be required to work in fast-paced environment