Location: FACET Dermatology
Position Type: Full-Time

At FACET Dermatology, our front desk is more than an administrative role—it's the heart of the patient experience. We are looking for someone who genuinely enjoys working with people and understands that a warm smile, a friendly greeting, and exceptional customer service can make all the difference.

If you're a true people person who loves creating positive first impressions, building rapport, and helping others feel welcome, we'd love to meet you.

Your Primary Responsibility

Your number one priority is ensuring every patient feels acknowledged, welcomed, and cared for from the moment they walk through our doors. You'll set the tone for each visit by creating a professional, friendly, and organized experience.

What You'll Do

- Welcome every patient with warmth, professionalism, and genuine enthusiasm.
- Create a positive, calm, and welcoming atmosphere at the front desk.
- Build rapport with patients while maintaining efficiency and professionalism.
- Answer phones with excellent customer service and assist patients with scheduling and inquiries.
- Schedule, confirm, and manage appointments.
- Register new patients and maintain accurate patient records.
- Process payments and complete administrative tasks.




- Coordinate with physicians and clinical staff to ensure a seamless patient experience.
- Keep the reception area organized, inviting, and running smoothly.

We're Looking For Someone Who

- Is a natural people person who genuinely enjoys interacting with others.
- Has an outgoing, friendly, and approachable personality.
- Smiles easily and makes people feel comfortable and valued.
- Takes pride in delivering exceptional customer service.
- Remains calm, organized, and positive during busy periods.
- Has excellent communication and multitasking skills.
- Is dependable, professional, and detail-oriented.
- Previous experience in a medical office is an asset, but we value attitude, personality, and a willingness to learn just as much as experience.

Why Join FACET Dermatology?

We're proud of the welcoming workplace we've created for both our patients and our team. We believe outstanding patient care begins the moment someone walks through our doors, and our front desk team plays an essential role in making that happen.

If making someone's day a little brighter comes naturally to you, we'd love to hear from you.

Apply today by submitting your resume.

Pay: $25.00-$30.00 per hour

Work Location: In person

📌 Patient Experience Coordinator (Toronto)
🏢 Facet Dermatology
📍 Toronto