St. Jean’s is looking for a candidate to take on a customer facing role at the Nanaimo Store. This is a part time, seasonal position. Candidates need to be reliable and versatile to changing retail needs.

Responsibilities:

- Duties will include physical handling of inbound sportfish
- Assisting customers with paperwork and retail counter sales using POS.
- Utilise inhouse software to track and manage store inventory and sport orders.
- Handle customer service enquiries.
- Manage high volume of phone calls assisting customers or directing to appropriate departments.
- Review transfer documents, store picks to ensure accurate receiving in to the store.
- Resolve any issues or discrepancies related to retail, such as damaged products and returns.
- Collaborate with other departments, such as sales, customer service and warehouse.





Applicants should have a positive attitude, be comfortable working in a fast paced environment and be physically capable of occasional heavy lifting.

Preference will be given to candidates who exhibit professionalism, patience, courtesy and are committed to upholding a high standard of customer service.

On the job training will be provided

Pay: $18.25-$20.75 per hour

Ability to commute/relocate:

- Nanaimo, BC: reliably commute or plan to relocate before starting work (required)

Experience:

- Customer service: 1 year (required)

Location:

- Nanaimo, BC (required)

Work Location: In person

📌 Retail Customer Service Representative (Nanaimo)
🏢 St. Jean's/Raincoast/HealthyShores
📍 Nanaimo