Overview

We are seeking a dynamic and detail-oriented Customer Service/Administrative Assistant to join our team! This role combines front desk responsibilities with administrative support, ensuring smooth daily operations and exceptional customer interactions. If you thrive in a fast-paced environment, possess strong organizational skills, and enjoy helping others, this opportunity is perfect for you. Join us and be part of a collaborative team dedicated to providing outstanding service and efficient office management.

Duties

- Greet visitors and clients professionally at the front desk, managing multi-line phone systems with courtesy and efficiency
- Handle incoming calls, direct inquiries, and provide excellent customer support using phone etiquette
- Perform data entry tasks accurately using Google, Outlook and QuickBooks for bookkeeping and record-keeping
- Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents
- Assist with appointment scheduling and calendar management
- Support clerical tasks such as proofreading correspondence, preparing reports, receivables, and payables, warranties for Heat pumps and registrations for Heat Pumps
- Provide general administrative assistance including copying, scanning, and maintaining office cleanliness




- Provide assistance to our sister company when needed, with phones and customer service
- Assist with marketing

Requirements

- Proven experience in office administration or clerical roles with strong organizational skills
- Proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and QuickBooks
- Excellent computer skills with the ability to perform data entry quickly and accurately
- Strong customer service skills with a professional demeanor and effective phone etiquette
- Ability to multitask efficiently while maintaining attention to detail in a busy environment
- Experience with filing systems, front desk operations, and multi-line phone systems
- Basic proofreading skills and the ability to handle sensitive information discreetly
- Ability to work with other companies regarding warranties and registrations, by email or phone, setting up or retrieving information

Join us to make a positive impact every day by supporting our team’s success through exceptional administrative support and outstanding customer service!

Pay: $17.00-$20.00 per hour

Perks:

- Flexible schedule
- On-site parking
- Paid time off

Work Location: In person

📌 Customer Service/Administrative Assistant (Summerside)
🏢 HydroKleen Atlantic
📍 Summerside