Catholic Social Services is currently seeking a part-time, 36 hours per week, Market Coordinator in EDMONTON to join our Gianna Centre team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community.

Job Summary:
The Market Coordinator is primarily responsible for providing mentorship, hands-on training, and work experience opportunities to participating mothers involved in The Market at Gianna, Gianna Centre’s social enterprise. This role supports Market Moms in developing professional skills, gaining practical experience, and earning supplemental income, contributing to their personal and career growth.
In addition to these training and mentorship responsibilities, the Market Coordinator organizes product development, sales, and marketing initiatives that sustain and expand The Market at Gianna. Working collaboratively with the Program Manager, this position manages online and in-person market operations, develops visual communications, and implements marketing strategies to ensure a consistent revenue stream, branding and a positive public image for Gianna Centre.

Administrative

- Process and fulfill all online orders, product sales, and related donations for The Market at Gianna
- Ensure that all publications (e.g. brochures, pamphlets, etc.) are current, accurate, and aligned with Gianna Centre’s services and values
- Provide office support including customer service, data entry and appointment bookings
- Attend staff meetings and training as required
- Assist with event planning and logistics for Gianna Centre initiatives

Social Media

- Develop a monthly content calendar and implement consistent, high-quality content across multiple platforms in line with the Agency’s Social Media Management Policy
- Collaborate with the Manager regarding Social Media posts, content and consents as required
- Monitor engagement, professionally respond to comments, and refer sensitive issues to management as needed
- Capture and edit photos for The Market at Gianna, ensuring compelling visual presentation of products
- Develop and update written and graphic content for the online store and promotional materials
- Track and analyze social media metrics to improve reach and effectiveness
- Stay informed on relevant topics, trends, and best practices in pro-life communication and digital marketing
- Perform other related duties as assigned

Social Enterprise, E-Commerce and Marketing

- Manage and maintain The Market at Gianna e-commerce website (Square), ensuring smooth user experience and secure, efficient transactions
- Oversee logistics regarding product inventory, order processing, and payment
- Plan,



and coordinate and attend all community pop-up events as required
- Working as replacement when short of volunteers or Market Moms
- Create and maintain consistent branding across all digital and physical platforms
- Coordinate product photography, descriptions, and promotional emails for new or seasonal items
- Research industry trends, develop new product ideas, and implement marketing strategies to increase sales and web traffic (e.g., SEO, Google Analytics)

Mentorship

- Vet (intake), train, and mentor participating Market Moms, ensuring smooth workflow and accurate tracking of hours, payment and sales
- Communicate regularly with Market Moms to confirm attendance and address any challenges
- Provide hands-on guidance and maintain market operations
- Encourage growth and self-sufficiency through a “hand-up, not hand-out” approach, celebrating achievements and fostering confidence

What This Job Requires:

- Diploma or degree in Business, Marketing, E-Commerce, or related discipline, or equivalent experience
- Valid AHS Food Safety Alberta Certification
- Minimum two years in Marketing, Graphic Design, or related field; administrative, experience an asset.
- Proficiency in business use of social media platforms (Facebook, Instagram, LinkedIn, X, etc.)
- A valid Class 5 driver’s license with a minimum of two years of Canadian driving experience
- Summary of driving record with no more than six (6) demerit points current within one (1) year.
- Police Information Check including vulnerable sector search, and Intervention Record Check current within six (6) months

Knowledge, Skills, and Ability

- Strong storytelling and visual content creation skills
- Strategic thinker with excellent problem-solving and time management abilities
- Proficient in Microsoft Office, social media tools, and design platforms (e.g., MailChimp, Eventbrite)
- Exceptional written and verbal communication
- Able to collaborate effectively with diverse stakeholders
- Customer service focused, with diplomacy, tact, and professionalism
- General understanding of pregnancy, fetal development, and fertility awareness is an asset

Core Competencies

- Analytical Thinking: Uses logic and systematic reasoning to identify solutions.
- Communication: Conveys information clearly; listens actively and adapts messaging to the audience.
- Adaptability:



Keeps current with evolving online practices, tools, and trends
- Planning and Organizing: Sets clear goals and adapts priorities as needed
- Problem Solving: Breaks down complex issues and develops practical resolutions
- Religious and Cultural Competency: Engages respectfully with individuals of all faiths and backgrounds, in keeping with Catholic Social Teachings
- Risk Management: Identifies and mitigates internal and external risks
- Service Orientation: Delivers excellent service aligned with Agency mission and values
- Teamwork: Collaborates effectively to achieve common goals

Working Conditions

- Regular interaction with staff, clients, and the public
- Occasional work outside regular hours for pop-up shops or social media needs
- Attendance at meetings and community events as required

What We Offer:

- The salary for this position (based on 36 hours/week) is $46,768.02 - $52,631.12 per hour based on qualifications and experience.
- We offer flexibility and supportive working environment.
- Comprehensive benefit options when eligible.
- Work within a highly cooperative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
- Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:
You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.
With 65 years of service delivery experience, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with nearly 2000 staff, and hundreds of volunteers delivering over 100 different programs to people in need throughout Central Alberta and Edmonton.
Our values are at the core of everything we do!

- Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
- Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
- Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.
Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.

📌 Market Coordinator (PT)- Gianna Centre (Canada)
🏢 CSS
📍 Canada