Title

Food and Beverage Manager

Profile

Management

Department

Food & Beverage

Reports To

Senior Management

Position Summary:

The Food and Beverage Manager is responsible for the overall success of the Front of House operations (FOH) for the food & beverage department at the Resort. Overseeing operational requirements for the restaurant, lounge, banquet facilities and Event Centre activities.

The Food and Beverage Manager will act in conjunction with all other departments to enhance and support the growth of the entire resort operation. As part of the management team the Food and Beverage Manager will be an integral part of providing an exceptional resort experience to our guests.

Compensation Enhancements:

Along with a competitive base salary this position offers significant enhancements to supplement the overall Compensation Package.

- Staff Accommodation on site for eligible candidates.
- Travel/Fuel allowance for eligible candidates.
- Participation in Stoney Nakoda Resort Manager Bonus Program.
- Gratuities available through management participation
- Medical Benefits, 100% paid by company.

Key Accountabilities:

- Oversees all Resort Food and Beverage Operations including Event Centre, Banquets/Meeting functions, Restaurant, Lounge, Hotel Room Service, and Casino Floor.
- Develops, implements, improves and maintains F&B; operating procedures and ensures adherence of resort-wide policies by executing a comprehensive training program for all staff focused on skill development and customer service standards.
- Responsible for the Administrative and Human Resources functions of the Food and Beverage department including but not limited to scheduling, recruitment, training and financial accounting/balancing.




- Achieves revenue and profit goals by developing and implementing strategies to increase revenue and control costs in all outlets
- Develops a first-class achievable and viable FOH service model for the recent Event Centre, which executes multi-use programming including live performance & entertainment, spoken word, group functions, milestone events, corporate meetings & town halls, trade shows, etc.
- Collaborates with Execute Chef to enhance current F&B; offerings with a focus on generating new customers that are symbiotic with our gaming operation. Including establishment of new food and beverage outlets within the property
- Assists with planning and approval of external and internal marketing and sales promotion activities for Food and Beverage Operations

Manages staff, sets objectives and conducts employee evaluations for direct reports

- Promotes a culture of service throughout Resort Food & Beverage Operations through development of staff training programs and development of supervisory staff to consistently deliver exceptional customer service and the highest level of execution of all banquets, meetings, group functions held on the property
- Supports gaming floor management and follows up on service and staff to ensure guest satisfaction




- Liaises with Sales & Marketing to ensure client event requirements are properly coordinated with F&B; & Culinary teams and other departments (Security, Audio/Visual, Custodial, Finance, etc.)
- Sources new products to enhance our F&B; offerings; reviews product mix to ensure cost effectiveness and quality products
- Responsible for FOH inventory and supplies management and provides staff direction for monitoring purchasing and receiving procedures for goods & services to ensure proper quantity, quality and price
- Ensures that all revenue and cost control procedures are in place and consistently utilized. liaises with Finance & Accounting to ensure appropriate POS menu pricing
- Prepares and administers F&B; Operations budgets in conjunction with the CEO / General Manager & Finance department
- Prepares and executes an F&B; Operations strategic plan for growth that aligns with company goals
- Ensures strict adherence with AGLC liquor and house policies in accordance with AGLC Liquor license terms & conditions; liaises with other Departmental Management and Resort security to ensure regulatory compliance
- Ensure timely correspondence with all event guests including guest satisfaction inquiry, contract follow-up, billings and thank you letters as required
- Establish and maintain consistent communication between front of house and back of house personnel
- Manages other initiatives or duties as assigned

Job Type: Full-time

Pay: $70,000.00-$80,000.00 per year

Benefits:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Work Location: In person

📌 Food and Beverage Manager (Morley)
🏢 Stroney Nakoda Resort and Casino
📍 Morley