Job Overview

We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions that keep our office running smoothly. Your energetic approach and organizational skills will ensure a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your clerical and customer support expertise in a fast-paced environment.

Responsibilities

- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls efficiently and professionally
- Handle data entry tasks accurately using Microsoft Office, Google Workspace, and other office software
- Maintain organized filing systems, both digital and physical, to ensure quick retrieval of documents
- Assist with appointment scheduling and calendar management to support office operations
- Perform clerical duties such as proofreading, document preparation, and record keeping
- Support bookkeeping activities using QuickBooks or similar accounting tools when needed
- Provide excellent customer service by addressing inquiries and resolving issues with professionalism
- Manage incoming and outgoing correspondence,



including emails, faxes, and mail

Requirements

- Proven experience in office administration or clerical roles, preferably in a medical or dental setting
- Robust computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry software
- Familiarity with multi-line phone systems and phone etiquette standards
- Experience with QuickBooks or bookkeeping is a plus but not mandatory
- Excellent organizational skills with the ability to prioritize tasks effectively
- Attention to detail for proofreading documents and maintaining accurate records
- Previous front desk or receptionist experience in a healthcare environment is highly desirable
- Ability to perform typing quickly and accurately while maintaining focus on quality
- Strong customer service skills with a friendly demeanor and professional communication style

Join us as a Front Desk Agent where your enthusiasm for helping others combined with your organizational prowess will make a meaningful impact every day. This is more than just a job — it’s an opportunity to grow your administrative career while supporting a vibrant team dedicated to excellence.

Pay: From $18.00 per hour

Benefits:

- On-site parking

Work Location: In person

📌 Front Desk Agent (Huntsville)
🏢 Best Western
📍 Huntsville