Position Summary

The Program Specialist supports the planning, coordination, and oversight of housing and community-based programs at the Yellowknife Women’s Society. Working under the direction of the Executive Director, this role ensures program deliverables, contribution agreement requirements, reporting, and service goals are met.

The Program Specialist provides leadership and coordination to approximately 4 program staff, as well as manages contractors. This position supports culturally safe and trauma-informed programming, and works closely and collaboratively with program managers, community partners, residents, and participants to strengthen program outcomes.

Key Responsibilities

Program Coordination and Oversight

- Coordinate and monitor and support implementation of programs to ensure deliverables, timelines, and funding requirements are met.
- Support program planning, implementation, evaluation, and continuous improvement.
- Work closely and collaboratively with program managers, staff, contractors, and partners to ensure effective service delivery.
- Identify program needs, gaps, risks, and opportunities for improvement, through direct staff and resident engagement and assessment.
- Ensure programming is trauma-informed, culturally safe, inclusive, and participant-centered.

Contribution Agreements and Reporting

- Understand the programming deliverables for each unique YKWS housing program, and develop programs and activities for each site based off the required deliverables outlined in the contrition agreement
- Track programs, activities, outcomes and lessons learned
- Support the collection of statistics, documentation, and program information for funder reports.
- Prepare reports, updates, and summaries for leadership and funders as required.
- Ensure program activities align with approved work plans, budgets, and contribution agreements.

Team Leadership

- Supervise and support direct reports, including the Job Coach, Cultural Programmer, Elder, indigenous counsellor and other assigned roles.




- Provide guidance, scheduling support, regular check-ins, and day-to-day direction.
- Support onboarding, training, performance feedback, and career development in collaboration with leadership.
- Promote a respectful, collaborative, and supportive team environment.
- Work closely with program managers to ensure programing aligns with supports and services at that site.

Contractor and Partner Coordination

- Coordinate contractors, facilitators, consultants, Elders, knowledge keepers, and partner organizations.
- Monitor contractor deliverables, schedules, invoices, and documentation.
- Maintain transparent communication with partners and ensure expectations are understood.

Resident and Cultural Programming

- Coordinate training and programming for residents and participants, including life skills, employment readiness, wellness, housing stability, and personal development.
- Support culturally relevant programming in collaboration with the Cultural Programmer, Elder, Indigenous partners, and community members.
- Ensure cultural programming respects Indigenous protocols, participant choice, and community guidance.

Documentation and Administration

- Maintain accurate, confidential, and organized program records.
- Track attendance, participation, program outcomes, and contractor activities.
- Support the development of tools and systems to improve documentation, reporting, and evaluation.
- Follow organizational policies, confidentiality standards, and safety procedures.

Perform other related duties as required to support program and organizational needs.

Qualifications

- Experience in community-based programming,



program coordination, project management or program development.
- Experiencing in managing budgets and completing narrative and financial reports
- Supervisory experience, including experience leading or supporting a team.
- Experience in housing, homelessness, women’s services, Indigenous organizations, social services, or non-profit settings is an asset.
- Knowledge of contribution agreements, reporting, project management, trauma-informed practice, cultural safety, or harm reduction is an asset.
- Recent Vulnerable Sector Check is required.
- Valid Class 5 driver’s licence is required.
- Equivalent combinations of education, training, and experience may be considered.

Working Conditions

- Work may include office duties, program sites, meetings, community engagement, and occasional off-site activities.
- Flexibility will be required for programming, events, training, or urgent operational needs.

Employee Benefits

The Yellowknife Women's Society offers a competitive benefits package to support the health and financial well-being of our employees.

Eligible employees enjoy:

- Comprehensive extended health and dental coverage, including mental health services, telemedicine, emergency travel assistance, life insurance, and long-term disability.
- An employer-supported RBC Group Advantage Savings Program, featuring up to 4% employer-matched RRSP contributions, Group RRSP and TFSA options, and complimentary financial planning services.
- A Health Care Spending Account for eligible expenses.

Health benefits are cost-shared, with 60% of premiums paid by YKWS and 40% paid by the employee. Benefits are available in accordance with the Society's policies and eligibility requirements.

Pay: From $40.00 per hour

Benefits:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Wellness program

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person

📌 Program Specialist (Canada)
🏢 Yellowknife Women's Society
📍 Canada