Heartland Disposal & Recycling Ltd. provides customers with roll-off garbage bins, portable toilets, and temporary fencing.

As a Dispatch and Billing clerk, you will be integral to our logistics operations, ensuring efficient communication and coordination between customers and our transportation team. This position is extremely intense during our busy season, it is not for the faint heart, you are dealing with a multitude of things all at once, it is very chaotic, and very much a hands on position. Your core skills in data entry, analysis, and customer service will support accurate billing and timely dispatch of our septic division. Experience in the waste or septic industry would be considered an asset and will enhance your effectiveness in managing our processes. With your strong phone etiquette and typing skills, you will facilitate seamless interactions, contributing to our commitment to exceptional service and operational excellence.

Our ideal candidate will have the following:

· Customer billing experience

· Customer service experience

· Problem solving skills

· Can work independently as well as in a team environment

· Ability to multitask

· QuickBooks experience

Responsibilities include but are not limited too:

· Answering phones





· Scheduling customer jobs in our dispatch software and assigning jobs to specific drivers

· Processing driver work tickets to close off jobs and create invoices for review and approval on a routine basis.

. reconciling inventory discrepancies

. Setting up drivers routes weekly

. Dispatch drivers and assist with resolving driver issues

. Work with customers to resolve their questions and/or issues

. General office duties

. Work directly with the operations manager on special projects

Sounds like you? Come join our team!

To apply please email your resume for consideration.

Job Types: Full time, Permanent

Pay: $23.00-$24.00 per hour

Benefits:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

- You must be highly proficient in Microsoft Office and have excel experience, how many years of excel do you have?

Experience:

- invoicing or dispatch: 3 years (preferred)
- Customer service: 5 years (preferred)

Work Location: In person

📌 Dispatch and Billing Clerk (Edmonton)
🏢 Heartland Disposal & Recycling
📍 Edmonton