Full-Time | Hybrid

Administrative work is completed remotely; however, this position requires regular travel to clients’ homes, project sites, networking opportunities, and other locations throughout Winnipeg and surrounding areas.

Compensation

$40,000–$55,000 base salary, depending on experience, plus uncapped commission with earning potential of over $100,000 annually.

Benefits and Company-Provided Equipment

- Health benefits
- Vacation pay
- Company vehicle
- Company phone
- Company computer
- Company iPad
- Company PLAUD device
- Dedicated Business Development support

About PHS Renovations

PHS Renovations is a design-build renovation company delivering high-quality residential renovations across Winnipeg and surrounding areas. We specialize in kitchens, bathrooms, basements, additions, and full-home transformations.

Our reputation is built on clear communication, detailed planning, and a client experience built on trust.

Role Summary

We are hiring an experienced, consultative sales professional who understands multiple sales strategies and knows how to apply them in a renovation environment.

This role is designed for an ambitious, self-motivated closer who thrives on relationship-based selling and wants meaningful earning potential with no ceiling.

Most importantly, we want our Estimator focused on what they do best: meeting people, building relationships, developing opportunities, and closing projects.

Unlike a traditional sales role where you are expected to handle every administrative task yourself, you will be paired with a dedicated Business Development Partner who works directly alongside you.

Business Development Partner will assist with:

- Incoming and outbound phone communication
- Lead generation and prospecting
- CRM administration
- Lead organization and tracking
- Scheduling and coordination
- Follow-up support
- Administrative sales tasks
- Maintaining accurate pipeline information
- Business development initiatives
- Helping ensure opportunities continue moving through the sales process

The goal is simple: reduce the amount of time you spend behind a desk so you can spend more time in the field, meeting clients, developing relationships, generating opportunities, and closing more projects.

You will still maintain ownership of your sales pipeline and be accountable for progressing leads from first contact through to signed agreement, but you will have full-time Business Development support working directly with you to help manage the administrative and lead-generation work surrounding your pipeline.

Approximately 50% of your expected leads will be provided by PHS, while the remaining 50% will be generated through a combination of your own business-development efforts and support from Business Development through outbound activity, referrals, networking, relationship-building, and lead-generation initiatives.

This structure is intentionally designed to give you more selling time and less office time.

Rather than spending your day buried in phone calls, scheduling, CRM updates, and administrative work, Business Development will work directly alongside you to help keep those pieces moving while you focus on consultations, site visits, networking, relationship development, and closing sales.

During your onboarding and ramp-up period, you will also receive additional support to learn our systems, processes, sales standards, and follow-up expectations.

This position requires strong computer skills and a high level of comfort using technology, mobile applications, CRM platforms, and other digital tools used throughout the sales process. You must be willing and able to learn and consistently use company systems, including Hubstaff.

How the Role Works

As the Sales Specialist, your primary focus is selling, relationship-building, consultations, business development, and closing.

You are responsible for:

- Running consultations and in-home meetings, including late evenings and weekends when required.
- Discovery, relationship-building, needs analysis, and guiding homeowners through renovation decisions.
- Understanding client motivations, priorities, budgets, timelines, and project expectations.
- Objection handling, negotiation, and closing.
- Leading key milestone conversations around scope clarity, budget alignment, expectations, and commitment to proceed.
- Presenting proposals and guiding clients confidently through next steps.
- Maintaining ownership and visibility over your active sales pipeline.
- Ensuring significant client information, notes, decisions, and next steps are accurately captured.
- Executing strategic follow-up and staying personally engaged with active opportunities.
- Developing referral relationships, networking opportunities, and new sources of business.
- Delivering high-quality handoffs to design, estimating, and operations.
- Using company-provided technology, applications, and systems effectively, including Hubstaff.

Your Business Development Partner

You will be paired with a dedicated Business Development Partner who works directly alongside you to help maximize the amount of time you can spend selling.

Your Business Development Partner will assist with:

- Answering and supporting incoming sales calls.
- Outbound calling and prospecting.
- Lead generation.
- Initial lead communication and qualification support.
- CRM administration and data entry.
- Lead organization and pipeline tracking.
- Scheduling and meeting coordination.
- Follow-up execution and reminders.
- Maintaining accurate CRM records.
- Supporting referral and re-engagement campaigns.
- Helping identify and progress stalled opportunities.
- Supporting networking and business-development initiatives.
- Administrative sales tasks that would otherwise reduce your time in the field.
- Helping ensure opportunities continue moving through the sales process.

The Business Development Partner does not replace your ownership of the sale.

Instead, they provide the administrative and business-development support necessary to allow you to operate more effectively as a salesperson.

The goal is more selling time, less office time, and more opportunity to close.

Onboarding & Ramp-Up Support

During your initial onboarding period, you will receive hands-on support to understand the PHS sales process, CRM, lead-management expectations, estimating workflow, renovation process, and client experience standards.

Your Business Development Partner will help:





- Ensure leads are captured and organized properly while you learn the system.
- Support follow-up execution during your first active deal cycles.
- Assist with phone and scheduling responsibilities.
- Help maintain pipeline organization and CRM accuracy.
- Support lead-generation efforts as you establish your network and pipeline.
- Provide continuity while you become familiar with PHS processes.

The onboarding period is designed to accelerate your transition into the role.

Unlike temporary onboarding support, however, your Business Development Partner remains part of your ongoing sales structure after ramp-up.

Key Responsibilities
1) Client Consulting & Closing

- Meet homeowners in-home and/or virtually to confirm renovation goals, priorities, budgets, and timelines.
- Conduct strong discovery conversations to understand both practical requirements and client motivations.
- Present the PHS process clearly and confidently from consultation through design and construction.
- Build trust through professional, ethical, consultative conversations. This is not a high-pressure sales environment.
- Present proposals and next steps in a clear, organized manner.
- Address questions, concerns, and objections confidently and professionally.
- Negotiate appropriately while protecting project profitability and client expectations.
- Close agreements while maintaining a premium client experience.
- Maintain accurate expectations regarding project scope, budget, timeline, and process.

2) Pipeline Ownership & Lead Management

You own the sales outcome while working alongside your Business Development Partner to keep your pipeline organized and moving.

Responsibilities include:

- Own the movement of each opportunity from lead → consultation → proposal → signed agreement.
- Maintain visibility over every active prospect.
- Maintain 95%+ CRM accuracy across your pipeline with support from Business Development.
- Ensure every open opportunity has:
- An accurate stage
- Documented notes
- A scheduled next step or follow-up date
- Ensure no qualified lead is left without a clear progression plan.
- Review your pipeline consistently and identify opportunities requiring personal attention.
- Maintain awareness of timelines, decision points, client concerns, and commitments.
- Personally handle important relationship-based follow-ups and closing conversations.
- Coordinate with your Business Development Partner on administrative follow-ups, scheduling, lead tracking, and CRM updates.
- Deliver clean, accurate handoffs to design and operations aligned with client expectations.

Your Business Development Partner supports pipeline administration, but you remain accountable for the quality, progression, and conversion of your opportunities.

3) Lead Generation & Relationship Building

- Work company-provided leads with urgency, professionalism, and a structured follow-up approach.
- Generate new opportunities through referrals, networking, strategic relationships, community involvement, and outbound activity.
- Work alongside your Business Development Partner to develop additional sources of qualified opportunities.
- Build relationships with homeowners, industry contacts, past clients, referral partners, and community organizations.
- Actively request introductions and referrals when appropriate.
- Maintain strong client relationships after the sale.
- Attend networking and community events when required.
- Identify new opportunities for partnerships, referral channels, and local market development.

Approximately 50% of your expected pipeline will come from PHS-generated opportunities, with the remaining 50% developed through your own efforts and collaborative Business Development activity.

4) Documentation & Internal Coordination

- Capture project details clearly through notes, photos, video, and documentation as required.
- Ensure information gathered during consultations is complete enough to support accurate estimating and design development.
- Collaborate closely with design, estimating, and operations to ensure scope clarity.
- Communicate client expectations clearly during internal handoffs.
- Coordinate with your Business Development Partner to ensure CRM records and client information remain current.
- Provide field insights that can improve sales systems, marketing performance, lead quality, and the overall client experience.

5) Brand Representation

- Represent PHS professionally at all times — confident, approachable, knowledgeable, and trustworthy.
- Communicate transparently and follow through on commitments.
- Set realistic expectations that protect both the client and the project experience.
- Represent PHS professionally at consultations, project sites, networking events, and community activities.
- Build relationships that strengthen the reputation and visibility of PHS Renovations.
- Support company growth initiatives and business-development opportunities when required.

What We Expect

- Availability for late evenings and weekends when required to accommodate homeowner schedules and maintain strong conversion standards.
- Strong responsiveness during active deal cycles, particularly around consultations, proposals, negotiations, and closing decisions.
- Consistent awareness and ownership of your sales pipeline.
- Strong organizational habits and attention to detail.
- Strong computer skills and competency using apps, technology, CRM systems, and digital tools.
- Ability and willingness to use Hubstaff as part of your day-to-day work.
- An ambitious, self-driven, proactive, and disciplined work ethic.
- A willingness to spend significant time outside of the office meeting clients, networking, developing relationships, and creating opportunities.
- Ethical and empathetic selling practices — trust and transparency are non-negotiable.
- Strong communication and collaboration with your Business Development Partner and the wider PHS team.
- A results-driven mindset and comfort being accountable to measurable sales outcomes.

This role requires both emotional intelligence and operational excellence.

Measurable Success Indicators

Success in this role is tracked through clear,



measurable performance standards. Targets may be adjusted based on seasonality, lead volume, market conditions, and lead quality, but baseline expectations include:

1. Lead Response Time

Ensure new inbound leads receive an initial response within 15 minutes during business hours and within 12 hours outside business hours.

Your Business Development Partner will assist with incoming communication and lead response so opportunities can be addressed quickly even while you are attending consultations or working in the field.

2. Appointment Set Rate

Convert approximately 30–40% of qualified inbound leads into booked consultations, whether in-home or virtual, tracked monthly.

Appointment-setting activity may be supported by your Business Development Partner.

3. Close Rate — Proposal to Signed Agreement

Close approximately 25–35% of issued proposals into signed agreements, tracked quarterly.

4. CRM & Pipeline Hygiene

Maintain 95%+ CRM accuracy across your active pipeline.

Every open opportunity should have:

- An updated stage
- Documented notes
- A defined next step
- A scheduled follow-up date where applicable

Complete a weekly pipeline review with your Business Development Partner to identify stalled opportunities, ensure follow-ups have been completed, and correct data gaps.

While Business Development assists with CRM administration, you remain accountable for ensuring your pipeline accurately reflects the status of each opportunity.

5. Self-Generated Pipeline Contribution

Work toward approximately 50% of monthly booked consultations coming from self-generated and Business Development-supported sources, including:

- Referrals
- Networking
- Strategic relationships
- Outbound prospecting
- Community involvement
- Past-client relationships
- Business-development initiatives

Required Experience & Skills

- Minimum 2 years of sales experience with demonstrated results. Experience in home renovations, construction, real estate, interior design, home improvement, or related industries is preferred.
- Strong understanding of different sales strategies and the ability to apply them consistently.
- Working knowledge and understanding of construction and renovation concepts and terminology.
- Solid discovery, communication, negotiation, and closing skills.
- Consultative sales mindset with the ability to guide clients through larger purchasing decisions.
- Strong relationship-building skills.
- Strong computer skills and confidence using modern technology, applications, CRM systems, and digital sales tools.
- Competent and adaptable when learning new apps, software, and company systems.
- Comfortable using Hubstaff as part of the role.
- Comfortable working collaboratively with a dedicated Business Development Partner.
- Motivated by commission-based compensation and measurable performance standards.
- Strong personal accountability and ability to manage multiple active opportunities.

Character & Fit (Non-Negotiables)

- Ethical: honest expectations, strong integrity, and client-first decision making.
- Empathetic seller: listens deeply and sells based on real needs, not pressure tactics.
- Personable: able to connect with people quickly and build trust.
- Ambitious: motivated to grow, perform, and take advantage of uncapped earning potential.
- Hard worker with hustle: self-driven, disciplined, and consistent.
- Team player: thrives within a high-performing, process-driven environment.
- Results-driven: accountable to measurable outcomes and continuous improvement.

What We Offer

$40,000–$55,000 annual base salary depending on experience

Uncapped commission with earning potential of over $100,000 annually

Benefits

- Vacation pay
- Company vehicle supplied
- Company phone supplied
- Company computer supplied
- Company iPad supplied
- Company PLAUD supplied

Dedicated Business Development Partner to manage CRM, inbound calls, follow-ups, and meeting booking

Lead flow support: approximately 50% of expected leads provided; you generate the remaining 50%

Flexible work schedule (results-based, client-focused)

Requirements

- Valid driver’s license
- Ability to travel locally for client meetings across Winnipeg and surrounding areas using the company-provided vehicle.
- Availability to work late evenings and weekends as required.
- Strong computer skills and competency using apps, technology, and digital platforms.
- Ability and willingness to use Hubstaff and other company-required systems.
- Ability to work independently while collaborating closely with a dedicated Business Development Partner.
- Ability to maintain professionalism and responsiveness throughout active sales cycles.

Why Join PHS Renovations

If you are a strong salesperson, your time should be spent selling.

At PHS Renovations, we have intentionally structured this role so that our Sales Specialist is not expected to spend the majority of their day buried in administrative work.

You will have a dedicated Business Development Partner working directly alongside you to assist with phones, scheduling, CRM administration, follow-ups, lead generation, prospecting, and other administrative responsibilities surrounding the sales process.

That means less office time and more time in the field — meeting homeowners, networking, developing relationships, creating opportunities, and closing projects.

You will receive company-generated leads, dedicated Business Development support, the tools and equipment required to perform your role, and uncapped commission that rewards strong performance.

If you are an experienced and ambitious seller who thrives on relationship-based sales, wants meaningful earning potential with no ceiling, and values having real support behind you, PHS Renovations provides the platform to perform at a high level.

Apply today and help us bring innovation to your renovation.

Pay: $40,000.00-$100,000.00 per year

Benefits:

- Dental care
- Extended health care
- Flexible schedule
- Paid time off

Application question(s):

- Do you have a renovation, construction, real estate, interior design, or related industries background?
- Do you have proven experience in getting your own leads?
- Are you comfortable using Hubstaff as part of your day-to-day work?
- Are you comfortable and competent using computers, technology, apps, and CRM programs?
- Are you available to work late evenings and weekends when required for client appointments?

Experience:

- Sales: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: Hybrid remote in Winnipeg, MB

📌 Home Renovation Sales Specialist/Estimator (Canada)
🏢 PHS Renovations]
📍 Canada