Position

IT Technician – Information Security Specialist – Full‑Time – Head Office, Richmond

Role & Responsibilities

- Implement and maintain information security controls across networks, endpoints, applications, and cloud services.
- Monitor and triage security alerts from tools such as Darktrace NDR, Palo Alto Networks firewalls, and endpoint protection platforms.
- Support incident response activities, including evidence collection, initial investigation, and escalation.
- Assist with vulnerability scanning, remediation tracking, and patch management.
- Help maintain security documentation, policies, procedures, and asset inventories.
- Assist with third‑party/vendor security reviews and questionnaires.
- Participate in security awareness initiatives and help promote secure user behavior.
- Perform routine security checks and operational tasks as assigned.
- Document IT procedures, configurations, and incidents.

Knowledge, Skills, and Abilities Required

- Diploma or Bachelor's degree in Information Technology, Cybersecurity, or a related field.
- 3-5 years of experience in information security operations, IT security, or a related technical role.
- Familiarity with web application security concepts such as OWASP Top 10.
- Experience with security tools (SIEM, IDS/IPS, firewalls).
- Understanding of cybersecurity frameworks and best practices.




- Solid problem‑solving and troubleshooting skills.
- Excellent communication and teamwork abilities.

Preferred / Nice to Have

- Experience with Palo Alto Networks security solutions.
- Familiarity with Microsoft 365 or cloud environments.
- Understanding of security frameworks such as NIST.
- Basic scripting or automation experience using Power Shell or Python.

Benefits

- Opportunity to work with a variety of OEM brands including Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes‑Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen.
- Amazing incentives such as a discounted vehicle purchasing program, boot allowance, tool subsidy, computer rebate program, employee referral program, employer RRSP matching.
- Internal and external training and development opportunities for skill development and growth.
- A collaborative, friendly and progressive work culture with emphasis on transparency, innovation, relationship and empowerment.
- Comprehensive extended health and dental plan tailored around associate wellness.
- Recognition and engagement events.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

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📌 IT Technician - Information Security Specialist (Richmond)
🏢 OpenRoad Auto Group
📍 Richmond