Lead transformative learning and quality initiatives with Southern Cross Health Insurance. As a Capability and Quality Lead, you'll modernize learning practices and enhance member outcomes.
This experienced role focuses on reshaping how employee capabilities are developed and delivered in a member-centric environment. You'll guide the strategy for capability development, quality assurance, and onboarding using innovative adult learning principles. Your leadership will foster high-performing teams and enhance productivity through data-driven insights and tailored blended-learning solutions.
Key Responsibilities:



- Lead capability and quality strategy development - Design innovative blended learning solutions - Maintain and define quality and capability standards - Analyze performance data to identify trends - Develop specialist teams in learning and onboarding
Requirements: - Robust leadership and coaching experience - Expertise in instructional design and quality assurance - Understanding of adult learning principles - Experience in transforming learning functions - Continuous improvement mindset and creativity
Drive impactful change in capability and quality to empower members and enhance your team's performance at Southern Cross Health Insurance.#J-18808-Ljbffr

📌 Capability And Quality Lead At Southern Cross (Winnipeg)
🏢 Southern Cross Health Insurance
📍 Winnipeg