Responsibilities

Provide effective leadership by continuously keeping your team informed on changes/results and share accountability for the overall performance, productivity and engagement.

Evaluate staff performance and prepare formal Performance Reviews.

Perform quality reviews on team members to record staff development.

Perform monthly individual team member one-to-one meetings to discuss performance, etc.

Perform Team Meetings on a regular basis to discuss changes, high-level team notes, etc.

Develop respectful and successful working relationships with our staff and branches.

Work with management on technical and administrative issues.

Ensure adherence to insurance carrier and Oracle RMS guidelines and procedures.

Train new hires and oversee performance and provide assistance.

Requirements

Having a Registered Insurance Brokers of Ontario license (RIBO), CIP or CAIB certification is an asset.

Sound knowledge of the insurance industry, policies and products.

3+ years’ experience with Personal Lines Insurance experience.





Prior leadership role experience is an asset.

Excellent Customer Service, Communication and Computer skills with Microsoft Office experience.

Ability to work as a team and work well under pressure.

Superior organizational, verbal and written communication skills.

Knowledge of Power Broker, Acturis and Applied Rating (Compu-Quote) is an asset.

Must be able to work from Concord office 5 days a week.

Benefits

- RIBO License
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- Paid time off

Salary will be commensurate with experience.

We thank all applicants but only those being considered will be contacted.

Oracle RMS is an equal prospect employer, we welcome applications from qualified individuals from all backgrounds. Persons who require accommodation during the recruitment process may indicate so on their application.

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📌 Personal Lines Team Lead (Vaughan)
🏢 TEEMA Solutions Group
📍 Vaughan