Overview IQVIA™ (www.IQVIA™.com) is the world’s leading company providing information, technology, and services for virtually every type of stakeholder in healthcare. Every day, IQVIA™ innovates on a large scale. Since 1954 we’ve been helping healthcare organizations harness the power of commercial and scientific insights We develop and operate systems and applications using big data technologies on our private-public hybrid cloud.
IQVIA™ stores and computes more than 20 petabytes of complex healthcare data on diseases, treatments, costs and outcomes, annually, helping our clients run their operations more efficiently. IQVIA processes over 50 billion healthcare transactions annually and employs over 50,000 professionals in more than 100 countries to drive results for over 5,000 healthcare clients globally.
IQVIA™ is a publicly listed company (NYSE – Q) with estimated revenue exceeding $10B and a market cap of over $28B. Individuals joining us should expect a rewarding and progressive career in life sciences consulting. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands‑on influence in delivering solutions.

We operate in a truly multi‑cultural, collegial and collaborative work environment that is rich in development and growth.

Role & Responsibilities

As a Retail Business Consultant, you will be responsible for executing activities facilitating a deeper relationship with retail and wholesale data suppliers including delivery and support of services provided.

- Delivers and provides support for a set of retail and wholesale customers.
- Gathers requirements, develops custom reports, fulfils report requests and responds to customer questions under minimal supervision.




- Performs routine data analysis to develop customer specific insights and solutions to customer business challenges.
- Validates / QA’s reporting and deliverables.
- Ensures that deliverables meet customer specifications including timelines and quality.
- Identifies and communicates internally, opportunities to offer greater support.
- Maintains effective internal and external communications.
- Proactively develops knowledge base and understanding of the pharmaceutical marketplace with emphasis on wholesale and retail distribution.
- Serves internally as the expert on assigned customers business.

About You

- Experience within the healthcare industry.
- Strong understanding of business intelligence tools is preferred, with emphasis on utilization and application.
- Demonstrated problem solving, analytical and customer service skills.
- Bachelor’s Degree
- Four (4) years relevant customer service &/or account management experience
- Technical proficiency with relational databases
- Ability to set vision and direction
- Ability to influence outcomes
- Team-orientated

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the prospect to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.





Whatever your career goals, we are here to ensure you get there!

IQVIA is proud to be an equal opportunity employer and we are committed to creating a diverse and inclusive environment. We do not discriminate on the basis of any applicable prohibited ground of discrimination, including but not limited to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability.

Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request. If you have a physical impairment or a disability that requires an accommodation, we encourage you to disclose this during the recruiting process so that IQVIA can appropriately accommodate you.

Salary

The potential base pay range for this role, when annualized, is $67,900.00 - $113,100.00. The actual base pay offered may vary based on a number of factors including job‑related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part‑time).

Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and wellness and/or other benefits.

Additional Information

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Learn more at https://jobs.iqvia.com

Thank you for your interest in growing your career with us.

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📌 Conseiller(ère) d'affaires, commerce de détail / Retail Business Consultant (Mississauga)
🏢 IQVIA
📍 Mississauga