Become a pivotal part of Ricoh's team as a Senior Specialist in On-Site Services. Your role will focus on customer satisfaction and effective event execution in a agile environment.
In this position, you will respond swiftly to inquiries while managing concierge services and organizing studio events. The Specialist will oversee on-site service programs, ensuring that amenities and logistics are handled efficiently for both visitors and staff. Strong communication abilities and attention to detail are crucial for this role.
Key Responsibilities:
• Address inquiries to ensure a high level of customer satisfaction
• Manage logistics for events and on-site services
• Maintain studio supplies and meeting room setups




• Track and resolve service requests through supporting channels
• Coordinate vendor schedules and manage amenities
Requirements:
• Proven exceptional customer service and communication skills
• Strong detail-orientation with multitasking capabilities
• Proficient in Microsoft Office and Google tools
• Reliable and proactive self-starter
• Ability to lift 50 lbs and manage changing priorities
Leverage your organizational skills in a rewarding role with Ricoh and elevate the workplace experience!
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📌 Senior Specialist in On-Site Services (Vancouver)
🏢 Ricoh USA
📍 Vancouver