Become a key player at Dialpad as a Senior Software Development Engineer in Test focused on quality assurance for AI solutions. Innovate testing frameworks for complex AI interactions within a hybrid workspace.Dialpad is looking for a Senior SDET to lead the automation of testing processes for our AI Voice Agent services. This position entails creating comprehensive automated tests that span UI, APIs, and back-end services, driving quality improvements for a responsive customer service experience. Deep collaboration with engineering teams is essential to foster a culture of quality and efficiency.Key Responsibilities:Lead end-to-end quality efforts for agentic workflowsDevelop automation tools and frameworks for testingMaintain metrics for system performance and qualityEnsure 80%+ coverage on critical automation tasksIntegrate QA checks in continuous delivery pipelinesRequirements:Over 5 years in software development or testingProficient in Python or JavaFamiliarity with cloud-native architectures and SaaSHands-on experience with AI technologiesBachelor's degree or equivalent experienceJoin Dialpad and contribute to transformative AI quality engineering in customer communications.#J-18808-Ljbffr

📌 Quality Assurance Engineer For Ai Systems (Kitchener)
🏢 Dialpad Japan
📍 Kitchener