Join Amazon as a Software Development Engineer, enhancing customer service with Amazon Connect Contact Lens. Your work will directly impact millions by improving technology-driven interactions.In this crucial engineering role, you will be part of a rapid-growing team focused on creating a next-generation contact center. Your knowledge of system architecture and experience with modern web technologies will be vital in addressing complex engineering problems. Collaborate closely with technical leaders to bring innovative solutions to fruition.Key Responsibilities:Develop and maintain scalable systems for contact centersCollaborate with cross-functional teams for project successEngage in coding standards, testing, and operationsSolve algorithmic problems to enhance service capabilitiesIncorporate AI solutions into contact center technologyRequirements:3+ years of software development experience2+ years in design and architecture of systemsStrong programming skills in at least one languageBackground in full software development life cycleBachelor's degree in computer science is advantageousUtilize your engineering skills to make a meaningful impact on customer experiences at Amazon Connect.#J-18808-Ljbffr

📌 Amazon Connect Software Development Engineer (Vancouver)
🏢 Amazon
📍 Vancouver