Ripplecove Hôtel & SpaPosition SummaryÀ propos de nousSitué au bord du lac Massawippi, le Ripplecove Hôtel & Spa est un véritable havre de paix et de tranquillité pour les invités qui y séjournent.Sommaire du posteL'équipier(ère) – entretien ménager joue un rôle clé dans l'efficacité opérationnelle du département de l'entretien ménager. En soutien direct aux préposé(e)s aux chambres et à la gouvernante, il ou elle assure la fluidité logistique, l'approvisionnement, le transport de matériel et contribue activement au nettoyage des chambres et des espaces. Il s'agit d'un poste exigeant physiquement, nécessitant rigueur, rapidité d'exécution et souci du détail, dans un environnement hôtelier haut de gamme où les standards de qualité et d'expérience client sont élevés.Responsabilités principalesSoutien aux préposé(e)s aux chambresVider les chambres de la literie souillée et des serviettes utilisées.Transporter la literie et le linge sale vers la buanderie selon les procédures établies.Approvisionner les préposé(e)s en literie propre, serviettes, produits d'accueil et fournitures nécessaires.Maintenir les chariots d'entretien complets et organisés.Nettoyer les chambres au besoin (départs, recouches, chambres urgentes ou situation de haute occupation).Appliquer les standards de nettoyage et de présentation propres à un établissement haut de gamme.Logistique et transport interneEffectuer le transport du matériel, de la literie et des fournitures entre les différents dépôts et les étages.Transporter les employé(e)s vers certaines zones de l'hôtel à l'aide du kart lorsque requis.Assurer la manutention sécuritaire de l'équipement et des fournitures.Maintenir les zones de stockage propres, ordonnées et sécuritaires.Soutien à la gouvernanteParticiper à la réception des commandes et à la vérification des quantités livrées.Ranger et organiser l'inventaire dans l'entrepôt.Signaler toute rupture de stock ou anomalie.Contribuer au contrôle des inventaires de literie, produits d'entretien et articles d'accueil.Tâches connexes liées aux standards hôteliers haut de gammeRespecter les protocoles stricts de propreté, d'hygiène et de désinfection.Veiller à la discrétion et à la confidentialité des clients en tout temps.Signaler rapidement toute anomalie dans les chambres (bris, objets oubliés, problèmes techniques).Maintenir les corridors, espaces de service et zones de circulation impeccables.Appliquer les procédures de santé et sécurité au travail (manutention sécuritaire, ergonomie).Collaborer étroitement avec les équipes de maintenance et de réception lorsque requis.Contribuer à l'expérience client en adoptant une attitude professionnelle, courtoise et proactive.Profil recherchéBonne condition physique (marche prolongée, soulèvement et transport de charges).Capacité à travailler debout sur de longues périodes.Sens de l'organisation et efficacité opérationnelle.Esprit d'équipe et collaboration interservices.Rapidité d'exécution sans compromettre la qualité.Expérience en entretien ménager hôtelier (atout).Conditions particulièresHoraire variable incluant fins de semaine et jours fériés.Poste demandant endurance physique et capacité à travailler à un rythme soutenu en haute saison.Housekeeping Attendant (Houseman)Ripplecove Hôtel & SpaPosition SummaryThe Housekeeping Attendant (Houseman) plays a key operational role within the Housekeeping Department. Working in direct support of Room Attendants and the Executive Housekeeper, this position ensures efficient logistics, continuous supply replenishment, internal transport of equipment, and contributes to guestroom cleaning as required. This is a physically demanding role requiring stamina, efficiency, attention to detail, and adherence to the service standards expected in a luxury hotel environment.Key ResponsibilitiesSupport to Room AttendantsStrip beds and remove soiled linens and used towels from guest rooms.Transport dirty linen to the laundry facility following established procedures.Replenish Room Attendants with clean linens, towels, guest amenities, and required supplies.Ensure housekeeping carts are fully stocked and properly organized.Clean guestrooms as needed (departures, stayovers, rush rooms, or during high occupancy).Follow established cleaning protocols and presentation standards consistent with a high-end property.Internal Logistics and TransportationTransport linens, amenities, and supplies between the storage areas and guestroom floors.Drive the property golf cart (kart) to transport equipment and employees to designated hotel areas as required.Ensure safe handling and transportation of materials and equipment.Maintain storage rooms, service areas, and back-of-house spaces in clean and orderly condition.Support to the Executive HousekeeperAssist with receiving and verifying incoming shipments.Organize and store inventory in the warehouse or linen room.Report inventory discrepancies or low stock levels.Participate in inventory control of linens, cleaning products, and guest supplies.Additional Duties – Luxury Hospitality StandardsAdhere strictly to cleanliness, sanitation, and disinfection protocols.Maintain discretion and respect guest privacy at all times.Report maintenance issues, damages, or lost and found items promptly.Ensure corridors, service areas, and guest-accessible spaces remain spotless.Follow occupational health and safety guidelines, including safe lifting and ergonomic practices.Collaborate with Front Desk and Maintenance teams as needed.Contribute positively to the overall guest experience through professionalism and courteous conduct.QualificationsGood physical condition; ability to lift, carry,and walk for extended periods.Ability to remain on feet for long periods of time.Strong organizational skills and operational efficiency.Team-oriented mindset.Ability to work efficiently without compromising quality standards.Previous hotel housekeeping experience considered an asset.Working ConditionsVariable schedule, including weekends and holidays.Quick-paced environment, particularly during peak season.Physically demanding role requiring endurance and stamina.About UsNestled on the shores of beautiful Lake Massawippi, Ripplecove Hotel & Spa is a peaceful lakeside retreat where guests come to relax, unwind, and enjoy an exceptional hospitality experience.Position SummaryThe Housekeeping Attendant (Houseman)



plays a key operational role within the Housekeeping Department. Working closely with the Room Attendants and the Executive Housekeeper, this position ensures the smooth flow of daily housekeeping operations by providing logistical support, replenishing supplies, transporting equipment and linens, and assisting with guestroom cleaning when needed. This is a physically demanding role that requires stamina, efficiency, attention to detail, and a commitment to maintaining the high service standards expected in a luxury hotel environment.Key ResponsibilitiesSupport to Room AttendantsStrip beds and remove soiled linens and used towels from guest rooms.Transport dirty linens to the laundry facility following established procedures.Replenish Room Attendants with clean linens, towels, guest amenities, and required supplies.Ensure housekeeping carts are fully stocked, clean, and well organized.Clean guestrooms as needed, including departures, stayovers, priority rooms, and during periods of high occupancy.Follow the hotel's cleaning procedures and presentation standards to ensure an exceptional guest experience.Internal Logistics and TransportationTransport linens, amenities, supplies, and equipment between storage areas and guestroom floors.Operate the property's golf cart to transport equipment and employees throughout the hotel when required.Handle and transport materials safely and efficiently.Keep storage rooms, service areas, and back-of-house spaces clean, organized, and safe.Support to the Executive HousekeeperAssist with receiving and verifying deliveries.Organize and store inventory in the linen room and storage areas.Report inventory shortages or discrepancies.Assist with inventory control of linens, cleaning products, and guest amenities.Additional ResponsibilitiesAdhere to strict cleanliness, sanitation, and disinfection standards.Respect guest privacy and maintain confidentiality at all times.Promptly report maintenance issues, damages, or lost-and-found items.Ensure corridors, service areas, and guest-accessible spaces remain clean and presentable.Follow all occupational health and safety procedures, including safe lifting techniques and ergonomic practices.Collaborate effectively with the Front Desk, Maintenance, and other hotel departments.Contribute to an outstanding guest experience through professionalism, courtesy, and a proactive attitude.QualificationsGood physical condition with the ability to lift, carry, push, and transport materials throughout the day.Ability to remain on your feet and walk for extended periods.Strong organizational skills and ability to work efficiently.Team-oriented with a positive attitude.Ability to work quickly without compromising quality.Previous experience in hotel housekeeping is considered an asset.Working ConditionsVariable schedule, including evenings, weekends, and holidays.Fast-paced work environment, especially during peak season.Physically demanding position requiring endurance, stamina, and the ability to perform repetitive tasks. #J-18808-Ljbffr

📌 Équipier- Entretien Ménager - Housekeeping Attendant (Barnston-Ouest)
🏢 Ripplecove Hôtel
📍 Barnston-Ouest