Support the Facilities Management department at SAIT as a Helpline Administrator. Leverage your tech skills to deliver exceptional customer service and manage work requests effectively.This position combines administrative support with customer service through the SAIT Facilities Management HELPline. Ideal for energetic candidates, this role emphasizes technology use, time management, and problem-solving skills. You will assist in managing Archibus/CMMS work requests, prioritize tasks, and ensure seamless communication between teams in a collaborative setting.Key Responsibilities:Manage and enter Archibus/CMMS work requestsMonitor HELPline phone and email for inquiriesDispatch urgent maintenance requests to tradesConduct on-site surveys and monitoring activitiesSupport Facilities Management teams with administrative tasksRequirements:Post-secondary diploma or relevant experienceProficient in Microsoft Office SuitePrevious customer service experienceKnowledge of trade and building operations terminologyWillingness to obtain Facilities Management Professional certificationDeliver exceptional customer service and office administrative support within a vital team at SAIT!#J-18808-Ljbffr

📌 Facilities Management Helpline Administrator (Calgary)
🏢 Southern Alberta Institute of Technology (SAIT)
📍 Calgary