Become the Lead Service Manager at Cummins in Kamloops, BC, and guide our service department to excellence. Enhance operational efficiency while ensuring exceptional service standards and robust customer connections.In this key leadership position, you will oversee operations and drive continuous improvement initiatives. Focus on building relationships with customers and fostering team development while remaining committed to safety and accountability.



Your role centers on ensuring that service goals align with customer satisfaction and company standards.Key Responsibilities:Manage and optimize service distribution and operationsImplement processes that enhance customer satisfactionConduct customer visits to gather insights and feedbackAnalyze performance data to identify trends and act accordinglyCollaborate with departments to align growth initiativesRequirements:Degree in a relevant discipline or significant related experienceExtensive supervisory experience in service managementStrong customer focus and relationship-building capabilitiesProven ability to communicate effectively with various audiencesUnderstanding of safety and financial metricsLead with integrity and enhance service delivery at Cummins in Kamloops.#J-18808-Ljbffr

📌 Lead Service Manager - Cummins Kamloops
🏢 PowerToFly
📍 Kamloops