Elevate your career in healthcare IT as a Senior Service Management Coordinator at McKesson. Focus on operational governance and incident management to support the US Oncology Network.In this senior role, you will coordinate crucial IT operations for the US Oncology Network, focusing on major incident response, and ensuring effective change management. Your leadership will help standardize processes through ServiceNow, enhancing overall operational efficiency and performance across practices nationwide.Key Responsibilities:Manage change requests and incident readiness reviewsServe as escalation contact during major incidentsImplement ServiceNow operational standards and trainingProduce ITSM governance reports and performance summariesCollaborate on quarterly operational planningRequirements:7+ years of relevant IT service experienceStrong ServiceNow skills and ITIL knowledgeCapacity to drive collaboration across teamsAnalytical mindset for issue resolution and improvementExceptional verbal and written communicationShape the future of healthcare by optimizing IT service delivery at McKesson.#J-18808-Ljbffr

📌 Senior Service Management Coordinator At Mckesson (Mississauga)
🏢 McKesson
📍 Mississauga