Become a key player at WhoisDiamond as an Account Operations Manager, focusing on over 350 projects annually. Your role will ensure excellence in campaign execution and rigorous compliance.
This position will support one of the agency's largest accounts, focusing on project governance and coordination. You'll tackle a demanding portfolio with 20+ active projects, juggling various compliance needs while ensuring timely deliverables. Your contribution will directly impact client metrics and overall satisfaction, making precision vital in every task.
Key Responsibilities:
• Facilitate daily scrum meetings for effective project management
• Oversee governance-related documentation and compliance deliverables
• Maintain organized tracking systems for all assets




• Collaborate to ensure all files are accurate and accessible
• Identify and escalate issues before they impact projects
Requirements:
• 5+ years in an agency workplace focused on operations
• Experience with multiple concurrent project management
• Knowledge of compliance-heavy environments
• Proficient in project management tools (like Workfront)
• Detail-oriented with solid organizational skills
Play a vital role in the operational framework at WhoisDiamond and drive client success.
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📌 Strategic Account Operations Manager Position (Toronto)
🏢 Diamond
📍 Toronto