Join Fidus as an IT Specialist focused on Azure, security, and AI deployment. This role emphasizes hands-on support while managing IT operations in our Kanata office four days a week.
As a vital part of the IT team, the IT Specialist supervises help desk operations and ensures effective resolution of support requests. You will also drive AI enablement initiatives using secure and compliant practices, administering Azure and Microsoft 365 environments. Your expertise will enhance user experience through effective troubleshooting and maintenance of systems.
Key Responsibilities:
• Manage IT help desk operations and ticket resolution
• Lead AI enablement and deployment processes
• Administer Azure and Microsoft 365 services




• Provide hands-on troubleshooting support for users
• Champion security best practices across IT systems
Requirements:
• 5-7 years of IT experience in similar organizations
• Strong experience with Azure and Microsoft 365
• Knowledge of security concepts and compliance frameworks
• Familiarity with Linux systems and command-line tools
• Excellent communication and customer service skills
Leverage your IT skills in a collaborative team while driving cutting-edge technology at Fidus.
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📌 IT Specialist at Fidus Technologies (Ottawa)
🏢 Fidus
📍 Ottawa