RQ00662 - Sr. Program Manager9+ month contract (188 business days) - possible extensionONSITE 5 days -525 University Avenue (up to five days per week, subject to the availability of work assignments and scheduled meetings; actual time commitment may be less.)Must Haves:Bachelor's degree in Business, Health Information, or related discipline (or equivalent experience)10+ years of experience in program management, large-scale initiative delivery, or portfolio oversight in digital health or healthcare environmentsDemonstrated experience leading multi-workstream programs, managing interdependencies, risks, and cross-team workflowsProven ability to establish program governance, performance frameworks, KPIs, and reporting mechanismsExtensive experience in driving process optimization, operational improvements, and adoption of new delivery structuresDemonstrated experience applying formal change management methodologies and practices to support adoption, behavioural change, and implementation across complex programsStrong experience in financial and resource oversight, including budget tracking, capacity planning, resourcing visibility, and forecasting supportStrong knowledge and experience with healthcare data standards and terminologies (e.G., HL7 FHIR, SNOMED CT, LOINC) and their application in digital health initiativesPublic Sector experienceExcellent Communication skills, both verbal and writtenDescription:The Digital Health Information Exchange (DHIEX) Program at the Agency advances interoperability across the health system. The program advances standardization, improve the consistency and quality of health information, and support more effective exchange of data across sectors.This role will provide program management support within a portfolio that includes Data for Connected Health and the Digital Health Standards teams. The role is intended to strengthen overall program development, coordination, reporting, and oversight across interconnected workstreams, and to support effective planning, governance, and operational execution across the portfolio.The Program Manager will support overall portfolio and program operations by improving integration, coordination, oversight, and reporting across multiple connected workstreams. This role will provide the structure, visibility, and operational support required to enable effective leadership decision-making and consistent program execution.Responsibilities:Develop and maintain a portfolio integration approach that enables a transparent system-level view of priorities, timelines, dependencies,



and delivery healthConsolidate information from multiple workstreams to support coherent program oversight and leadership decision-makingPrepare recurring and ad hoc reporting for leadership, including status updates, briefing materials, dashboards, and analysis of emerging risks and issuesDesign, implement, and continuously improve program governance processes, templates, controls, and meeting structures to support efficient oversight.Apply formal change management methodologies and practices to support adoption of new processes, governance approaches, and ways of working across interconnected teamsTrack and manage program-level risks, issues, dependencies, decisions, and action items, ensuring timely escalation and follow-throughSupport financial and operational planning by maintaining visibility into budget usage, resourcing needs, team capacity, and delivery constraintsCoordinate program activities across leaders, team members, and partners to ensure alignment on priorities, timelines, and accountabilitiesDevelop and maintain standard program management artifacts, documentation, and reporting tools to support consistent executionIdentify opportunities to improve operational processes, reporting quality, and coordination mechanisms across the portfolioFacilitate meetings, working sessions, and governance forums by coordinating agendas, inputs, records of decision, and action trackingProvide structured analysis and practical recommendations to support leadership decisions and continuous improvement in program operationsDesired Skills:Proficiency with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools (e.G., Microsoft Office 365)Proficiency in process mapping techniques and solution development lifecycleCollege/University undergraduate degree in Business, Health Information or related discipline from a recognized institution or equivalent experienceKnowledge of Healthcare Information Systems used throughout the province of OntarioKnowledge of Ontario's healthcare landscapeAbility to readily identify, assess and mitigate implementation and adoption issuesExcellent analytical,



problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skillsA team player with a track record for meeting deadlinesRequired Skills:Proven experience in business process analysis, workflow optimization, and documentationProficiency in data analysis, business intelligence, and solution development lifecycleResearch and analysisCommunication and collaborationThe Program Manager Intermediate will work collaboratively with the DHS Program on deliverables related to standards:Develop and maintain an integrated portfolio view that brings together workstreams, dependencies, milestones, risks, and delivery status across the programEstablish program-level reporting products for leadership, including dashboards, executive summaries, status reports, decision logs, and insight packagesCreate and maintain financial and capacity visibility tools, including resource views, budget tracking, resourcing assumptions, and forecasting supportPrepare standardized governance artifacts, templates, processes, and workflows supporting consistent project and Pod executionDevelop and maintain core program operations artifacts such as integrated plans, RAID logs, governance calendars, action trackers, and reporting templatesIdentify operational gaps, bottlenecks, and coordination challenges, and recommend practical improvements to strengthen portfolio and program executionSupport leadership and governance forums through agenda planning, materials coordination, action tracking, and follow-up on decisions and commitmentsProvide program coordination across multiple initiatives to improve alignment, visibility, and execution disciplinePrepare reports, presentations, and briefing materials to support program planning and decision-makingProvide executive-level administrative and operational support to the Director and leadership, including calendar management, meeting preparation, correspondence coordination, document preparation, and priority tracking, to maximize leadership capacity and maintain program momentum.AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.INCORPORATED RATE RANGE (7.25 billable hours per day)$108.80/hr - $130.58/hr Inc.T4 RATE RANGE (7.25 billable hours per day)$87.04/hr - $104.46/hr T4 #J-18808-Ljbffr

📌 Rq00662 - Sr. Program Manager (Toronto)
🏢 Source Code
📍 Toronto