07 Aug
|
Maximus Canada
|
Riviere-des-Prairies—Pointe-aux-Trembles
07 Aug
Maximus Canada
Riviere-des-Prairies—Pointe-aux-Trembles
At Maximus Canada, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems.Maximus Canada collaborates with government partners to deliver a variety of citizen services, including healthcare administration, federal and provincial programs, and contact centre services across Canada. We offer eHealth solutions through our Medigent suite of products, as well as technology consulting and business process services. We leverage our deep operational expertise, technology innovation, and digitally enabled customer engagement to deliver fast solutions. Today, we proudly support many federal, provincial and municipal programs across the country powered by Canadians.Globally, Maximus has operations in India, Saudi Arabia, United Arab Emirates, and the United Kingdom. Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people's lives.Maximus Canada is proud to announce it has been named one of British Columbia's Top Employers for 2026. This recognition highlights the company's ongoing commitment to cultivating an engaged and people centered workplace across its operations in BC and nationwide.About the RoleThe Account Executive – Federal Government is responsible for the overall success, performance, relationship management, and long‐term growth of Maximus Canada's Technology Consulting Services Portfolio.This role is first and foremost a trusted delivery and relationship leader who ensures Maximus consistently delivers on its commitments and is viewed by clients as a credible, outcomes-focused partner. Through strong performance, deep understanding of client priorities, and sustained executive relationships, the incumbent acts as a strategic advisor who brings forward ideas that improve operational outcomes, client experience, modernization effectiveness, and service delivery performance.As a result, growth is achieved through credibility, insight, trusted advisory relationships, and strong collaboration across the Federal Government Ecosystem.What a Typical Week Looks LikeStrategic Account Leadership (Federal Government)Serve as senior relationship owner for assigned Federal Government clients, with a focus on Technology Services ConsultingDevelop and execute a multi‐year account strategy aligned to client and Maximus prioritiesSupport successful delivery of contracted services and achievement of performance outcomesMonitor account performance, risks,
and opportunitiesAct as escalation point for client issues and ensure timely resolutionEnsure full understanding of contractual commitments and delivery obligationsProvide strategic insight and advice to both client and Maximus leadershipManage partner relationships as applicable within the portfolioExecutive Client Relationship ManagementBuild and sustain trusted relationships with senior client executives and decision makersMaintain regular engagement with client leadership in the Federal GovernmentUnderstand client strategic direction, operational priorities, policy context, and modernization goalsPosition Maximus as a long‐term transformation and service delivery partnerRepresent Maximus in governance forums, planning sessions, and industry eventsMaintain strong working relationships across business, operational, and technology stakeholdersDevelop and expand relationships across adjacent Federal Government/Agencies/Clients/OrganizationsSupport awareness of Maximus' capabilities across the broader Federal Government EcosystemIdentify opportunities to extend trusted client relationships into related initiatives where appropriateInnovation, Advisory & Account GrowthDevelop a deep understanding of client priorities, pressures, and modernization objectivesAct as a trusted advisor by bringing forward ideas that improve operational effectiveness, client experience, and service outcomesIdentify opportunities to responsibly expand or enhance services where Maximus can add valueSupport the shaping of business cases and solution concepts aligned to client needsPartner with Growth, Proposal, and Solution teams when formal opportunities emergeIdentify and help shape opportunities to extend Maximus' capabilities across adjacent Federal Government Clients/Departments/Agencies/SectorsSupport strategic growth initiatives connected to Federal Government Client/Sector Priorities including Technology Consulting Services Specific Growth Area(s)Facilitate relationship development with relevant ecosystem and delivery partners where appropriateContribute to sustainable, relationship‐based growth built on delivery credibility and trustShare insight on emerging client, market, procurement, or sector priorities connected to the Federal Government Sector/Client EcosystemInternal Leadership & CoordinationLead cross-function teams supporting the account including operations, technology, finance, delivery,
and growth teamsEnsure alignment between client commitments and internal executionSupport continuous improvement and innovation initiativesProvide client and market intelligence to senior leadershipCollaborate with national growth and solution teamsSupport coordination activities across strategic partners and delivery stakeholdersCommunity & Market PresenceMaintain visible and active presence within the Federal Government communityBuild relationships with client stakeholders and ecosystem partnersRepresent Maximus at relevant forums, industry events, and client‐facing activitiesStrengthen Maximus' reputation as a trusted long‐term service delivery and modernization partnerPromote awareness of Maximus' capabilities across the Federal GovernmentMaintain awareness of emerging priorities, modernization initiatives, and procurement trends in the Canadian Public SectorSupport relationship development activities connected to the Federal Government aligned to Maximus' growth prioritiesWhat You BringUniversity degree in business, public administration, technology, or related field15+ experience in account management, business development, consulting, or program leadership with the Canadian Public SectorDemonstrated experience managing large, complex public‐sector, enterprise, or client accountsExperience working with the Federal Government strongly preferredExperience in technology‐enabled services, digital transformation, operational modernization, or Technology Consulting Services preferredExperience working within partner‐based delivery environments is an assetExperience supporting or contributing to proposal, renewal, or expansion opportunities is an assetExisting relationships within the Federal Government considered a strong assetExperience engaging senior stakeholders at Executive/Decision‐Maker LevelWhat We OfferComprehensive employer‐paid advantages starting on day oneFlexible hybrid and remote work options across CanadaFlexible scheduling to support work‐life balance and personal commitmentsAccess to an Employee and Family Assistance Program (EFAP)Wellness resources, including HeadspaceOpportunities for professional growth and developmentEmployee recognition programs and team eventsAdditional Application InformationWe welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If assistance is required, please contact
[email protected] posting is for 1 current, active vacancy. Automated tools, including artificial intelligence, may be used to support the screening and assessment of applications. #J-18808-Ljbffr
📌 Account Executive (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Maximus Canada
📍 Riviere-des-Prairies—Pointe-aux-Trembles