#EnterTheGameActivate: What We DoActivate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat.Press play on this video to see Activate in action (we promise it’s worth it). Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.Position OverviewEnter The RoleThis isn’t a typical Store Leader role - because Activate isn’t a typical store. Ready to lead a team, energize customers, and make your work week interesting?Reporting to the Regional Leader, you are responsible for the daily operations, troubleshooting technical and operational challenges, and managing the team to deliver an exceptional gaming experience. With high energy, laser-focused direction, and a drive to level up your team, you keep the action moving.This job posting is for an existing vacancy. This is a full-time, permanent position at our Calgary NE store located at 2929 Sunridge Way NE, Unit 420, Calgary, Alberta, T1Y 7K7.Responsibilities/AccountabilitiesStore OperationsOversee day to day operations including interpreting and communicating company expectations; must be flexible and available to address issues that may ariseEffective understanding of key performance indicatorsHelp maintain brand consistency through positive customer experiences and local event involvementParticipate in planning meetings to prepare and roll out various training and initiativesPerform regular general inspections of front desk and gaming areasPerform daily cleaning and maintenance duties in compliance with company standardsResponsible for preventing security or safety concerns by adhering to outlined procedures, providing training to employees and identifying risks that may existMust be willing to work various shifts starting as early as 8 am and ending as late as 1 amCustomer RelationsCreate a lasting experience with in-store customersEnsure customer satisfaction is a high priority and always top of mindReceive and communicate customer suggestions for business process improvementTeam LeadershipScheduling duties, as required, to ensure peak periods are properly staffedLeading in the hiring of new employees and creating a talent pipelineManaging performance of employees, including accountability coaching and developmentTraining and development of new and current employeesAddress escalated concerns from customers and/or employees when necessaryMaintenance and InventoryOversee the day to day maintenance process flow required for the facilityEnsure scheduled maintenance is coordinated by the Team Lead as needed, audit Team Lead notes and logs to ensure accuracyAudit and own the inventory process flow, managed by the Team Lead for maintenance, merchandise, and vending productsProvide regular updates to Regional Leader on facility issuesAssess the gaps and identify the level of training required to enable employees to assess and/or carry out maintenance through coaching and practical experienceEnsure team is aware of room maintenance and how that impacts operations and customer experienceQualificationsDemonstrated leadership ability with 2 years of experience in a customer facing environmentDemonstrated strengths in cooperative team environmentsAbility to foster strong relationships with customers and employeesExcellent communication skills, including listening, and oralProficient in the use of hand and power toolsProficient in Microsoft Office and related softwareMultitasking in both leading teams and operational performanceHighly organized in managing competing prioritiesPerks That Power Our PeopleCompetitive salaryBenefits (extended health, dental, vision)Employee assistance program (EAP)Group retirement plan with employer match (after eligibility period)Paid time offOngoing learning and training with a focus on technology and innovationFree game play and employee discountsFun and agile work environmentCasual and comfortable dress codeOn-site parkingSuccessful completion of a criminal record check is a condition of employment for this position.Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact [email protected] which is an email monitored for this purpose.We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.#J-18808-Ljbffr

📌 7-Eleven Store Management Position - $22.9 An Hour (Winnipeg)
🏢 4L Communications
📍 Winnipeg