Transform customer success at Autodesk as a Technical Adoption Manager. Inspire and guide a dedicated team to ensure effective product usage and measurable outcomes for clients.This role centers on leading Technical Adoption Specialists who drive customer engagement with Autodesk's solutions. You will apply strong leadership to motivate the team, enhance operational effectiveness, and continuously monitor and improve service delivery. Being adaptable to changes while providing clarity for your team will be essential for achieving strategic goals.Key Responsibilities:Oversee onboarding process and adoption service trendsCultivate a motivated and high-performing teamAssess performance against service delivery benchmarksLead resolution of service delivery challengesSupport team members' qualified developmentRequirements:Minimum 5 years of leadership experience in SaaSBachelor's degree; advanced degree is a plusExperience in driving customer success initiativesExcellent relationship management skillsAvailability for up to 30% travelShape customer experiences and elevate Autodesk's technical adoption efforts in this key leadership role.#J-18808-Ljbffr

📌 Leader In Technical Adoption For Autodesk (Toronto)
🏢 Autodesk
📍 Toronto