Join CPI as a Technical Services Manager in Plano, Texas to enhance customer experience through unparalleled support. Lead a team to address complex technical challenges and optimize operations.Reporting to the VP Programs, you'll steer the Technical Services organization, responsible for ongoing support of Amplifier and Generator products. With a focus on customer satisfaction, you will collaborate with Engineering and Quality teams to continue improving product performance and reliability. This role requires a blend of technical knowledge and leadership experience.Key Responsibilities:Manage complex technical issues as an escalation pointFoster a customer-first mindset within the teamSet technical standards and best practice protocolsOversee departmental budgets and resource planningPartner with stakeholders for customer support reviewsRequirements:Bachelor's in Engineering or equivalent experience8-10 years in leading technical supportExcellent communication and relationship management skillsWillingness to travel internationallyKnowledge in medical imaging or aerospace preferredDrive innovation in technical services at CPI and elevate customer satisfaction.#J-18808-Ljbffr

📌 Technical Services Leader At Communications & Power Industries (Ottawa)
🏢 CPI International
📍 Ottawa