Become an Operations Lead at Meroka, driving the integration of blue-collar businesses in Montreal with a hands-on strategy. This hybrid role focuses on creating impactful systems for customer satisfaction.As the Operations Lead, you will be responsible for the complete onboarding process of newly acquired companies, ensuring that operators feel empowered and supported. Your ability to spend time in office and translate real-world dynamics into operational excellence will be vital for success. You'll also build a strong operations team over time.Key Responsibilities:Lead onboarding and integration of acquired businessesMap job site workflows with operators and crewsOwn customer satisfaction metrics like NPSCollaborate with engineering to improve processesEstablish and develop the operations team effectivelyRequirements:Familiarity with job sites and corporate settingsProven strategic and hands-on experienceSkilled in organizing ambiguity into structured systemsAbility to build trust quickly with operatorsExperience in the physical world preferredPlay a crucial role in creating lasting value for operators at Meroka.#J-18808-Ljbffr

📌 Montreal Operations Lead At Meroka
🏢 Meroka
📍 Montreal