Become a pivotal part of OMERS as an Employer Experience Specialist, enhancing the administrative journey for 1,000+ Employers in Ontario. This role involves excellent communication and technical skills while serving as the primary contact for inquiries.
OMERS is seeking service-oriented Employer Experience Specialists who will strengthen partnerships by answering queries and managing pension plan administration. In this role, you'll gain in-depth expertise in pension practices while resolving escalated issues and delivering superior customer service. You'll be supported by comprehensive training to improve your skills and understanding of pension administration.
Key Responsibilities:
• Serve as the first point of contact for Employer inquiries
• Develop expertise in OMERS pension plans and technology




• Analyze data and problem solve effectively
• Maintain productivity standards and high service levels
• Uphold confidentiality and discretion in all communications
Requirements:
• 2+ years in pension administration or client service
• Excellent communication and technical skills
• Customer service focused with a positive attitude
• Ability to adapt in high-pressure environments
• Commitment to continuous learning and career development
Elevate your pension expertise and communication skills while creating impactful experiences for Employers with OMERS.
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📌 Employer Experience Specialist at OMERS (Toronto)
🏢 Socket.dev
📍 Toronto