Dawson Road Maintenance is looking for a Manager of Operations to lead our Smithersservice area — the senior leader accountable for the strategic direction,operational performance, safety and financial results of the entire servicearea.In this role you will be a valued member of Dawson Road Maintenance senior leadership team, working as the Manager, Operations and reporting to the VP, Operations. You are the ultimate authority in yourservice area, accountable for planning and executing the business bothtactically and strategically — safety performance, service delivery under theContract Agreement, budget and financial results, workforce and labourrelations, and the company's relationships with MOTT, municipalities and thecommunities we serve. Your base location will be Smithers, BC and mayrequire some travel throughout our great province.WHAT SUCCESS LOOKS LIKESet and execute the multi-year strategy for the service area, translating corporate objectives into annual operating plans, budgets and performance targetsOwn the financial performance of the service area, including budget development, forecasting, capital planning and delivery against margin targetsLead and develop the service area leadership team, including the Superintendents and Supervisors while building succession depth in key rolesAct as the company's senior representative to Ministry of Transportation and Transit (MOTT), CVSE, municipalities, First Nations, emergency services and the public within the service areaOwn safety performance for the service area as the visible senior leader of the Company's Safety ProgramManage operation crew members to comply with MOTT Maintenance Specifications and the Contract Agreement, CVSE requirements,



QMS Manual and procedures and general specifications for highway constructionProvide guidance on project concerns such as bad weather, scheduling conflicts, quality control issues, labour issues, as well as contractor and/or client concernsManage the efficient use of resources, materials and labour necessary to complete various projects in a timely mannerApprove and monitor project schedules and budgets, ensuring all resources necessary for project completion are secured and deployed effectivelyPromote and advocate quality achievements and performance improvements across the companyCollaboratively negotiate contracts with suppliers, sub-contractors, agencies or other third-party provider of resources, equipment or labourProvide crew direction on all emergencies, washouts, slides, structure damage, avalanches, and other severe weather eventsPartner with Director of Health & Safety to ensure all Worksafe BC regulations and requirements are consistently followed and ensure proper procedures are carried out according to the Company's Safety ProgramManagement representative in collective agreement bargaining, grievances, mediation and arbitration to proactively resolving employee issuesEnsure all employee concerns, including grievance process, are addressed in a timely mannerDetermine staffing requirements and participate in interviews, hiring,



and onboarding new employeesBuild a coaching culture across the service area, developing supervisors and crew members at every levelWHAT YOU BRINGMinimum ten (10) years' progressive operations experience, including five (5) years in a senior leadership role with accountability for budget and multi-team performanceSenior leadership skills, with a strong focus on operations, business processes and building high-performing teamsTrack record of setting strategy and translating it into operating plans that deliver measurable resultsDemonstrated profit and loss or budget ownership at a business unit or service area levelExperience in road and bridge maintenance within the construction industry is an assetPost-secondary in a related field preferred; or an equivalent combination of education and related industry experienceExperience with ISO Compliance and/or other continuous improvement principlesKnowledge of Ministry of Transportation legislation, standards and processes for road maintenanceUnderstanding of road maintenance, equipment and construction industryStrong written and verbal communicationBENEFITSLooking to be a key member of a well-established family-owned company? Our core values include: People First, Integrity, Excellence and Respectand as such we are committed to providing an workplace that supports the growth and effectiveness of our employees and the organization. You will work for a company that offers an excellent compensation package, pension, and medical benefits, as well as learning and long-term advancement opportunities.Dawson Group is expanding our reach and need people like you to join us on our journey, and to help us continue safely connecting our communities. #J-18808-Ljbffr

📌 Manager, Operations (Ottawa)
🏢 Kaizen Lab
📍 Ottawa