Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply, a leading distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life. Come Join Our Team!
Purpose:
The Clinical Administrator is the first point of contact with patients at the clinic, responsible for checking patients in and out, scheduling appointments, answering phones, and performing other administrative duties. Excellent customer service is a must!
Job Title: Clinical Administrator
Location: Belleville (must be willing to travel to satellite clinic locations: Ajax, Port Hope, Cornwall, and Smith Falls)
No. of Positions: 1
ATR: 5084
Salary: $21–$23/hour
Type: Full‑Time
Job Responsibilities:
- Checking in and checking out patients
- Answering phones and taking messages
- Scheduling appointments according to guidelines
- Promote and maintain good patient relations and patient confidentiality
- Obtaining and confirming patient information for healthcare billing
- Operating common business equipment including copiers, computers, and fax machines
- Maintaining an organized work environment in a fast‑paced environment
- Consenting patients for medical procedures
- Patient phone call reminders
- Accurately performing basic patient screening tests
- Travel to various satellite clinics
- Accurately preparing patient charts for appointment visits
- Accurately ordering medications for patient appointment
- Effectively communicating with pharmacy technicians regarding coverage eligibility
- Cancelling unused medications, reconciling consignment counts accurately
- Accurately collecting and recording daily data
- Effectively communicating with other doctors’ offices regarding mutual patients
- Light cleaning duties of workspace and clinic area
Qualifications:
- High school diploma or equivalent
- Minimum 1 year of experience with administrative procedures and office duties
- Medical office experience and terminology an asset
- Proficient with Microsoft Office – including Excel, Word and Outlook
- Valuable communication skills – both verbally and in writing
- Demonstrated organizational skills, attention to details, independence, sound judgment, time management skills, multi‑task and initiative
- A&AODA; Accessibility & AODA Acknowledgement Required within 30 days after job starts
- EO‑2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts
- EO‑1 General Orientation (Phase 1) Required within 30 days after job starts
- WHMIS WHMIS 2015 Required within 30 days after job starts
- WPVH Workplace Violence and Harassment Required within 30 days after job starts
Human Resources:
Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.
The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.