Drive service performance as the Senior Manager, Services - Field Operations with Staples Canada. This hybrid role enhances customer experience and operational excellence across Divisions 6 and 8.As a pivotal leader within the Sales and Customer Experience team, you will collaborate with District Managers and Regional Service Managers to influence service delivery outcomes. Your strategic mindset will ensure the alignment of service strategies with business goals and elevate customer satisfaction through innovation.



You will not only implement best practices but will also focus on coaching and developing sales skills across the field.Key Responsibilities:Lead service strategy implementation across Divisions 6 and 8Collaborate with District Managers to enhance service deliveryChampion initiatives for operational consistency and efficiencyEnsure compliance with national programs and brand standardsAnalyze performance data to identify trends and improvement opportunitiesRequirements:Post-secondary education in business or equivalent experience7+ years in field operations or service managementStrong project leadership and cross-functional collaborationExcellent sales skills and strategic thinking abilitiesExperience in multi-unit service environmentsElevate service operations, enhance customer experiences, and lead strategic initiatives in this influential role at Staples Canada.#J-18808-Ljbffr

📌 Field Operations Senior Manager At Staples (Richmond Hill)
🏢 Staples Canada
📍 Richmond Hill