Elevate customer experience with Dialpad as a Staff Software Engineer. You will architect shared services that enhance developer productivity and improve security within the platform.As a key member of Dialpad's engineering team, you will shape the roadmap for shared services and contribute to the architecture of reusable features. Reporting to the Senior Director of Platform Engineering, this position allows you to work from our Vancouver or Kitchener offices.
Your expertise in backend development and complex systems will drive operational excellence and efficiency across the organization.Key Responsibilities:Define a strategic 1-3 year roadmap for shared servicesWrite transparent architectural design documents for team clarityProvide estimates on technical resource needs for projectsOversee execution of shared services platformization effortsDevelop well-tested features ensuring low defect reportsRequirements:Extensive experience as a backend-focused software engineerDegree in Computer Science or equivalent experienceStrong grasp of distributed systems and debuggingProven mentoring abilities for junior engineersFamiliarity with the tech stack: Python, Google Cloud PlatformBring your technical expertise to Dialpad and help redefine how business communications leverage AI.#J-18808-Ljbffr