Drive breakthrough customer engagements as a Lifecycle Growth Manager with Gorgias. You'll optimize the entire customer lifecycle from onboarding to revenue growth through data-driven strategies.In this impactful role, you will take ownership of lifecycle experiences across multiple engagement channels. Your responsibilities include designing triggered campaigns, enhancing retention strategies, and collaborating closely with cross-functional teams. A robust command of lifecycle marketing will be key to your success, driving meaningful customer relationships and measurable growth outcomes.Key Responsibilities:Own full customer lifecycle strategy from trial to renewalDesign and launch signal-based,



triggered campaignsDevelop dedicated retention and churn-prevention strategiesCollaborate closely with Product, Customer Success, and Education teamsBuild technical infrastructure with Marketing OperationsRequirements:5+ years in lifecycle marketing or CRM/email marketingExperience with CRM platforms like Customer.Io or BrazeStrong analytical skills for data-driven decisionsAbility to navigate ambiguity and align stakeholdersProficient in auditing existing processes for improvementsMaximize customer engagement and retention strategies while leveraging data insights at Gorgias.#J-18808-Ljbffr

📌 Lifecycle Growth Manager At Gorgias (Toronto)
🏢 Gorgias
📍 Toronto