Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC),REST/Streaming APIs.Mandatory SkillsService Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC),REST/Streaming APIs.Years of experience: 6-14 years onlyA Salesforce Service Cloud Developer with Kafka integration experience builds real-time, event-driven customer service workflows using tools like Salesforce Platform Events, the Pub/Sub API, and external Kafka clustersKey Technical SkillsSalesforce: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs.Integration: Apache Kafka (Producers, Consumers, Topics, Kafka Connect), gRPC, event streaming patterns.Certifications: Salesforce Platform Developer I / II, Service Cloud ConsultantCore ResponsibilitiesEvent-Driven Architecture: Design real-time data streaming between Service Cloud (Cases, Contacts, Work Orders) and Kafka topics.API; Middleware Utilization:



Implement Salesforce Pub/Sub API (gRPC-based) or middleware like MuleSoft to bridge Kafka brokers with Salesforce.Custom Apex and Lightning Development: Write Apex triggers, LWC (Lightning Web Components), and Flows to publish or consume event messages inside Service Cloud.Service Cloud Core SkillsCase Management: Customizing cases, entitlements, SLAs, and knowledge bases.Routing & Console: Configuring Omni-Channel, skill-based routing, and the Service Console workspace.Automation: Building complex Salesforce Flows, Apex triggers, and custom LWC (Lightning Web Components).AI Tools: Integrating contemporary features like Einstein Bots or Agentforce conversational toolsIntegration ExperienceAPI Development: Connecting external systems using REST and SOAP APIs. #J-18808-Ljbffr

📌 Salesforce Developer With Change Data Capture (Vancouver)
🏢 W3Global
📍 Vancouver