Facilities Management ensures SAIT's buildings and grounds are safe, functional and welcoming. Join a team dedicated to equipping learners and faculty with state-of-the-art spaces through sustainable growth.The OpportunityJob classification: A5904 - Administrative Assistant II# of positions: 1Hourly Rate: $26.54 - $27.47Placement within the range is typically based upon a review of skills, experience, and internal equity.Position End Date: February 5, 2027Deadline to apply: 4:00PM, August 5, 2026This position provides customer service and administrative support via the SAIT Facilities Management HELPline as well as general office administrative support to the Facilities Management department.The successful candidate is energetic, resourceful and tech savvy. You are an effortless computer and technology user and demonstrate excellent time management and organizational skills. You possess superior customer service skills and an have an aptitude for learning, problem solving and a growth mindset.How You'll ContributeManage Archibus/CMMS work requests. This includes:Entering work requestsSetting priorities and providing updates on requestsOpening, closing and searching work requestsEntering time/costsProviding in-house training and support for SAITWorksProviding timely response on work request updatesProvide customer service via HELPline phone and emailMonitor HELPline phone and email inbox during regular business hours and respond to all calls and messagesDispatch emergency maintenance work requests to tradespersonsPerform Assigned Duties As Required, Related ToOperationsCommitteesSpecial projectsTeam buildingOffice administration including requisition entry and Invoice processing Knowledge, implementation and use of AI systems for data generation and creation of Power BI charts, Excel charts, and dashboards for FM internal teams (Campus Services,



Campus Workplace Services, Lockshop, Electronic Security, Operational Readiness)Administrative support functions for FM Internal Teams (Campus Services, Campus Workplace Services, Lockshop, Electronic Security, and Operational Readiness teams)Conduct on-site survey reviews and live walkthroughs to ensure no outstanding issues on a daily basisQualificationsPost-secondary diploma or a combination of applicable education & experienceFacilities Management Professional (FMP), or willingness to obtainProficient in Microsoft Office Suite,Basic knowledge of trade and building operations terminologyPrevious customer service experienceSkills RequiredExcellent interpersonal and communication skillsExcellent phone etiquetteExcellent Customer Service skillsProficient in prioritizing multiple tasksPossess a high degree of energy and initiativeAbility to work both independently with moderate or little supervision and as a part of a teamPreferredAdministrative Certificate/Education an assetCall Centre Experience an assetWe sincerely thank all applicants for their interest in this prospect. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.Together, we build bold futuresAt SAIT, We Equip You With The Resources You Need To Shape Bold Futures For Yourself And Our Communities.



Eligibility And Offerings May Vary By Employment Contract And Can IncludeGenerous top-up in lieu of time off and benefitsProfessional development opportunities through access to LinkedIn Learning and discounted Continuing Education and Professional Studies coursesAccess to Greenshield+ for virtual therapy at a reduced rate to support your well-beingAbility to contribute to RRSP or TFSA with reduced group ratesExcellent dining options on campusFree access to our fitness facilities and group fitness classesAbout SAITAt SAIT, we're building bold futures. We're a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.Named one of Alberta's Top Employers, we're driven by a desire to create an impact in our community. If you're looking for a place where purpose meets possibility, you've found it here.We're committed to community and belongingCommunity and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT .We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr

📌 Helpline Administrator (Calgary)
🏢 Southern Alberta Institute of Technology (SAIT)
📍 Calgary