The Mid-Corp Relationship Manager is a strategic qualified who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.ResponsibilitiesCalls on clients and prospects to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectationsIntroduces solutions to clients in building and strengthening an effective portfolioWorks with product specialists and subject matter experts to structure innovative and customized solutions that meet clients' individual needsWorks closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate "Know Your Client" (KYC) and other compliance deliverables are metIdentifies cross-sell opportunities to deepen and increase share of walletMaximizes client experience by proactive sharing markets updates, trend and intelligenceDrives innovation in the solutions we provide clients and further developing our business where necessary and appropriate Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)Networks with clients to identify avenues for new business opportunitiesAdministrates the credit relationship of the client, coordinating and supervising the entire process,



ensuring the proper application of policies and institutional processesEnsures compliance with regulatory requirements and Citi's policies / guidelines at all timeAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparencyQualifications10+ years of experienceSound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clientsA proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experienceAbility to coordinate multi-functional teams to provide an exceptional client experienceExcellent interpersonal, communication and influencing skills (e.G. negotiation, consultative skills, leadership)Demonstrates intermediate to advanced credit skillsStructures more complex deals, including global transactionsDemonstrates an expert level of Early Warning Detection skillsDemonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval processAbility to work effectively in team settingAbility to work under pressure while making sound decisionsHighly focused, able to rapidly identify key priorities, clearly communicate the prioritiesAccountable for significant direct business results or authoritative advice regarding the operations of the businessA proactive approach in looking for ways in strengthening business relationship with clients,



delivers a simple, secure and seamless client experienceAbility to embrace new technology and understand the role digital plays in the experience we deliver for our clientsAble to quickly adapt priorities based on the latest data insightsEducationBachelor's/University degree, Masters degree preferredJob DetailsJob Family Group: Commercial and Business SalesJob Family: Relationship ManagementTime Type: Full timePrimary Location Full Time Salary Range: $141,600.00 - $212,400.00Additional InformationMost Relevant Skills Please see the requirements listed above.Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.This job opening is for an existing job vacancy.Equal Opportunity StatementCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr

📌 Citi Commercial Bank – Senior Vice President - Mid-Corp Relationship Manager (Toronto)
🏢 Citibank (Switzerland
📍 Toronto