Are you a cross‐functional program leader who thrives at the intersection of strategy, operations, and GTM execution? If so, invite you to join us at Elastic as a Senior Program Manager, Revenue Operations!As a member of our team, you will lead our programs of work that span across Field Engineering and Support organizations. Where our Senior Analysts are embedded partners to their respective collaborators, you are the connective tissue: the person who defines how we work, not just within a single team, but across all of themThe Senior Program Manager will design and drive the operational standards, execution models, and planning rhythms that enable consistent, high‐quality GTM execution at scale - and for ensuring that what works in one org finds its way into the othersOwn the design and delivery of programs that cut across Field Engineering and Support, including annual planning, execution model development, and operational rhythm standardizationServe as the primary owner of our canonical operating models: how we run QBRs, how we structure planning cycles, how we build feature adoption plays, how we define and communicate execution norms across geosCoordinate fiscal year planning activities across both organizations, including headcount & allocation, quota setting, territory carve, and roll‐outDefine the standard for how our internal customers operate - the rhythms, templates, and frameworks that Senior Analysts then localize for their specific org and geoBuild the feedback loop that ensures geo‐specific nuance helps shape the standard rather than accumulate as silent workaroundsPartner with FE and Support management to identify gaps between how teams are operating today and how they should be operating, then design solutions that close those gaps durablyIdentify cross‐functional processes that are ripe for automation,



and partner with Senior Analysts and systems teams to build solutions that reduce execution burden across the teamAs automation creates capacity, redirect that capacity toward higher‐order critical initiatives - act as a key voice in deciding where the team should spend its timeEstablish repeatable communication, documentation, and training protocols that drive successful adoption of new processes, tools, and operating modelsCollaborate with Sales Operations, IT, Finance, and Business Systems to identify dependencies and build comprehensive solutionsBenefitsFully paid health coverage for you and your family, in many locations.Flexible location and schedule for most roles.Distributed by design workforce, plus generous number of vacation days each year.Minimum of 16 weeks of parental leave, plus generous family formation advantages.40 hours each year to use toward volunteering with organizations and causes you're passionate about.Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).Qualifications5+ years in Program Management, Revenue Operations, or GTM Strategy & Operations in a B2B SaaS organizationProven experience running cross‐functional programs that span multiple organizationsBS/BA in Business, Finance, Operations, or equivalent experienceTop‐notch communicator, able to transition fluently between working sessions with senior leaders and detailed execution conversations with analysts and ICsSystems‐level thinker: able to identify how a change in one part of an operating model creates downstream effects elsewhereComfortable operating with ambiguity, proactively structuring abstract problems to drive it to a concrete outcomeDirect exposure to Field Engineering, Solutions Architecture, Customer Engineering, Technical Sales, or Support organizationsHighly organized, analytical, and data‐driven; comfortable in SQL, G‐Sheets, and Salesforce — able to build the analysis that supports the program #J-18808-Ljbffr

📌 Senior Program Manager (Revenue Operations) (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Elastic
📍 Riviere-des-Prairies—Pointe-aux-Trembles