Role OverviewAs a Transformation Delivery Consultant within the People Function at Thomson Reuters, you will help turn complex priorities into practical, measurable solutions. You will bring structure to ambiguity, consult with HR teams and leaders, and deliver transformation initiatives that improve how work gets done across the enterprise. This role focuses on Project Management, Change Management, and Process Optimization, with a strong emphasis on consultation, human‐centered problem solving, automation, AI, and agent‐enabled solutions that simplify work, reduce manual effort, and improve quality and adoption.Key ResponsibilitiesProject ManagementLead complex, multi‐workstream transformation initiatives with structured sprints, milestone governance, RAIDQ management, risk escalation, and stakeholder alignment.Consult with leaders and project teams to clarify objectives, define scope, evaluate options, surface risks, and make informed delivery decisions.Use data, feedback, and stakeholder input to test assumptions, adapt delivery plans, and identify opportunities to simplify work through automation, AI, or agent‐enabled solutions.Change ManagementDrive adoption of transformation decisions by understanding stakeholder impacts, building trust, and helping sustain behavior change beyond engagement close.Consult with teams to anticipate adoption barriers, listen for resistance and underlying concerns, build alignment, and reinforce new ways of working.Apply change frameworks, stakeholder readiness, communications, practical enablement, and documented ownership handoff to support lasting behavior change, including adoption of automation, AI, and agent‐enabled workflows.Process OptimizationRedesign end‐to‐end People processes using Lean Six Sigma methods, human‐centered design principles, and stakeholder insight to improve efficiency, quality, and automation readiness.Consult with stakeholders with curiosity and structured inquiry to diagnose current‐state challenges, identify root causes, challenge assumptions, and shape future‐state solutions.Apply as‐is mapping, gap analysis, to‐be design, ROI quantification, and automation readiness assessment to translate process opportunities into clear requirements, solution concepts, adoption considerations, and success measures.Qualifications5+ years of experience in Human Resources, Technology, Operations, transformation delivery, consulting, process improvement, or a related field.Experience supporting complex, cross‐functional initiatives with structured delivery, sprint planning, milestones, governance, RAIDQ management,



and stakeholder accountability.Agile and adaptive delivery mindset: Ability to break complex problems into manageable work, test solutions with stakeholders, incorporate feedback, and adjust plans as new information emerges.Curiosity and problem discovery: Ability to challenge assumptions constructively, diagnose root causes, and identify the real problem before moving to solution design.Consulting and stakeholder influence: Ability to clarify ambiguous needs, surface risks and trade‐offs, influence without authority, and recommend practical solutions.Change management and adoption: Experience supporting stakeholder readiness, resistance management, communications, training, sustainment, and ownership transition.Process optimization: Working knowledge of Lean Six Sigma, process mapping, root cause analysis, gap analysis, future‐state design, ROI quantification, and measurable efficiency improvement.Automation, AI, and technology partnership: Comfort identifying opportunities to simplify, standardize, automate, or augment workflows using approved digital tools, AI capabilities, and agent‐enabled solutions; translate business needs into clear requirements and measurable outcomes.Global collaboration: Ability to work effectively across cultures, regions, and time zones in a fast‐paced, ambiguous environment.Bachelor's degree (or equivalent experience) preferred.BenefitsHybrid Work Model – flexible hybrid working environment (2‐3 days a week in the office depending on the role) with a seamless digital and physical experience.Flexibility & Work‐Life Balance – supportive workplace policies that help manage personal and professional responsibilities, including work from anywhere for up to 8 weeks per year.Career Development and Growth – continuous learning, skill development, and growth opportunities in an AI‐enabled future.Industry Competitive Benefits – flexible vacation, two company‐wide mental health days off, Headspace app access, retirement savings, tuition reimbursement, and programs for mental, physical, and financial wellbeing.Culture – globally recognized, award‐winning reputation for inclusion, belonging, flexibility, and work‐life balance.Social Impact – two paid volunteer days off annually, pro‐bono consulting projects,



and ESG initiatives.Making a Real‐World Impact – contributing to justice, truth, and transparency worldwide.CompensationThomson Reuters discloses the expected pay range for this position. For Ontario, Canada, the base compensation range for this role is $108,000 CAD – $158,000 CAD. Base pay is positioned within the range based on factors including knowledge, skills, and experience with consideration of internal equity. Base pay is one part of a comprehensive total reward program, which also includes flexible benefits and other wellbeing programs. The role may also be eligible for an annual bonus based on enterprise and individual performance.AI Recruitment NoteThomson Reuters utilizes Artificial Intelligence to support parts of its global recruitment process. Unless you opt‐out, our AI system will assess the information provided by you and compare it to the requirements for the role, presenting the result to recruitment personnel for further review. The AI system acts as a supporting tool, but decisions are ultimately made by humans.About UsThomson Reuters informs the way forward by bringing together trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with data, intelligence, and solutions to make informed decisions and help institutions pursue justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world‐leading provider of trusted journalism and news.Equal Opportunity EmploymentThomson Reuters is an Equal Employment Opportunity Employer providing a drug‐free workplace. We are powered by 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in versatile work environments. We seek talented, qualified employees regardless of race, color, sex/gender, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.Reasonable AccommodationWe also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. For more information on requesting an accommodation, see our accommodation policy.Fraudulent Job Posting AlertLearn more on how to protect yourself from fraudulent job postings.Company InformationMore information about Thomson Reuters can be found on thomsonreuters.Com. #J-18808-Ljbffr

📌 Transformation Delivery Consultant (Toronto)
🏢 Thomson Reuters
📍 Toronto