Take charge as Director of Client Experience & Commercial Support at National Bank, focusing on exceptional service in Alberta & Prairies. Drive client satisfaction and operational efficiency in this impactful role.As a strategic leader at National Bank, you will transform the Client Experience & Commercial Support framework. Your focus will be on leading a talented team while ensuring operational success and client satisfaction.



This role emphasizes working closely with business partners and frontline teams to optimize performance and foster a collaborative work environment.Key Responsibilities:Lead a team dedicated to exceptional client support in Commercial BankingEvolve operational practices to meet future client needsCoach and support leadership on employee engagementChampion a high-quality client support modelPartner with teams to enhance service deliveryRequirements:Bachelor's degree or equivalent experience in bankingProven leadership in managing teams and stakeholdersStrong grasp of Commercial Banking operationsExperience contributing to strategic initiativesExcellent communication and problem-solving skillsDrive change in client experiences by leading creative support strategies and enhancing team performance.#J-18808-Ljbffr

📌 Director Client Experience & Commercial Support (Edmonton)
🏢 National Bank of Canada
📍 Edmonton