Location: Brampton, Ontario Duration: Permanent (Full-Time) Level: Management (Business Services & Client Relations)

About the Role: Join Seed NanoTech International, a Brampton-based technology and research-commercialization company, as Business Services and Client Relations Manager. You'll oversee client relationships, business operations, and administrative functions supporting the company's consulting, research commercialization, and technology-development activities, working closely with senior management, clients, financial institutions, and partner organizations.

Key Responsibilities

- Plan, organize, direct and evaluate business-service and client-support operations
- Develop and implement procedures for client onboarding, inquiries, complaints, and service follow-ups
- Manage relationships with clients, vendors, financial institutions, consultants and business partners
- Prepare operational plans, service proposals, quotations, reports, presentations and correspondence
- Coordinate client projects, contracts, meetings, deadlines and follow-up activities
- Monitor service quality and client satisfaction, recommending corrective actions as needed
- Support management with budgets, purchasing, invoicing, expense monitoring and financial documentation
- Ensure business activities comply with company policies, contractual requirements and applicable regulations
- Assign duties, provide guidance and monitor the work of administrative staff and co-op students
- Assist with staff training, performance monitoring and resolution of operational problems
- Represent the company at business meetings, networking events and partner discussions




- Maintain accurate and confidential client, financial, employee, vendor and corporate records

Core Skills

- Master's degree in management, business administration or a closely related field
- Bachelor's degree or college diploma in business, finance, management or a related discipline
- Several years of progressive experience in banking, financial services, business services, customer relations or professional administration
- Knowledge of financial compliance, internal policies, record management and business transactions
- Strong proficiency in Microsoft Excel, Word, PowerPoint and general business-management systems

Soft Skills

- Excellent communication, analytical, organizational and problem-solving abilities
- Demonstrated ability managing corporate clients and maintaining long-term business relationships
- Ability to manage confidential information and work effectively with culturally diverse clients and partners
- Comfortable coordinating across departments and providing client-centered solutions
- Professional, adaptable, and collaborative in a quick-paced business setting

Preferred

- Previous experience in relationship management, banking, consulting or technology-based professional services
- Experience representing an organization at business events or meetings
- Ability to communicate in English and additional languages such as Nepali or Hindi
- Experience supporting emerging-technology, research or innovation-focused organizations

Job Category: Business Services ManagementJob Type: Full-Time, Permanent (30 hrs/week)Job Location: Brampton, OntarioCompensation: $20.00/hour

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📌 Business Services and Client Relations Manager (Brampton)
🏢 Seed Nanotech
📍 Brampton